CVS Pharmacy® in Kearney offers a convenient and reliable option for managing pharmacy, health, and wellness needs. Open seven days a week, it provides easy access to prescription refills, vaccinations, personal care items, and more, making it a go-to spot for many in the community. Customers appreciate the wide range of products available, even during off hours. The pharmacy staff, including the pharmacists and Minute Clinic personnel, are noted for being friendly, helpful, and informative. While some customers have experienced minor delays, such as long wait times due to system issues, the overall feedback highlights the dedication of the staff who work hard despite being short-staffed. Many regular visitors express satisfaction with their prescription pickups and praise the customer service, particularly when assistance is needed with technology like self-checkout machines. CVS Kearney also offers money-saving options through weekly deals and a rewards program, making it easier for customers to save while shopping. With features like same-day delivery and free pickup for online orders, CVS is committed to helping the community manage their health and wellness efficiently.
Your automated phone system is incredibly frustrating as it’s a very long process to get to a point of speaking with a real person. Also when needing to reach a pharmacy representative, you should be able to do so versus leaving a voicemail. Customer service is severely lacking in this process. Please consider some changes.
July 2024
This place is understaffed and not managed well. I will not patronize this place again,ever!
June 2024
Either a team lead or manager at this location was racist toward my wife. She tried banning my wife for couponing when she has zero authority to do so. I tried reporting the behavior to CVS corporate but apparently CVS doesn't care.
