Commerce Bank is highly valued by its customers for friendly and helpful service. Visitors often praise staff members like Kendra and Kathy Harms-Mercer for their outstanding assistance and positive attitude. The bank has been a trusted place for banking needs since 1978, with many customers appreciating its convenient location and personal connection to their work. However, some note that the bank has experienced downsizing and service shortages, especially since the start of COVID-19. Despite these challenges, customers remain loyal, emphasizing the bank's good reputation and the quality of customer service they receive.
Kathy Harms Mercer is a phenomenal banker, very friendly and informative. This branch is newly renovated as well. I recommend Commerce!
April 2025
I came In today to do some simple banking and was greeted with the absolute best customer service I have ever experienced. Wonderful smile, and great help. Kendra is Employee of the month no doubt!
February 2025
I have been with Commerce over 20 years and have received exceptional support always.
