Big Thunder at Glencove Marina is highly praised for its excellent staff and top-notch service. Customers consistently mention how friendly and helpful the team is, making every experience positive. The sales, service, and retail departments are all considered outstanding, with staff going above and beyond to assist. One customer highlighted how the team responded quickly to a boat issue on a Sunday, saving their vacation, and another appreciated how staff answered texts promptly and helped with boat installation despite challenges like lacking a lift. The retail store offers great merchandise and helpful staff, with employees ready to assist with anything, even fixing equipment on the spot. The boats available are better equipped than others, featuring powerful engines, Bluetooth, and comforts like cooled beverage holders. Overall, Big Thunder is known for making customers feel valued, providing reliable service, and ensuring a memorable experience. The team’s professionalism and willingness to help are consistently appreciated, making Big Thunder a trusted choice for boat sales, service, and rentals at Glencove Marina.
These guys were amazing to work with! Shout out to Barb for all the help and a special thanks to Ed Champion. Ed went so far above and beyond to get the boat ready for me. I’m a customer for life!
July 2026
Big thunder has the best most helpful and hardworking gas dock employees who are extremely dedicated to there jobs. they will make sure you and your family are filled up with fuel, waters, popsicles for the kids, and lots of laughter.
June 2026
Always on time with their service and very good about keeping you informed of the status of the service being performed
