“I am so grateful for Megan and her coworkers for helping my mom on a SUNDAY, yes I said Sunday, afternoon with her account! It was a very stressful time and Megan was so kind, professional and totally made my mom feel at ease! Thank you First Community Credit Union in Walmart LSL!!!”
9AM - 5PM
4161 State Hwy K, O'Fallon
Credit Unions
“I typically do not leave comments but wanted to this time.I called West Community to ask about an account and resolve an issue. Coyte was very helpful and prompt to resolve my issue. I very much appreciate him and West Community it's been a great place for me and my family.”
“Angela is the absolute GOAT, she stayed an hour after close with me just to finalize all of my loan and make sure I had what I needed. She was patient, kind, and helpful through the entire experience.”
“My experience has always been handle in a professional manner always a satisfied customer.Representative are always polite.professional exceptional service.Thank you”
“Alltru was the institution available for financing my car loan. I didn’t exactly choose them. However, based on my experience, I would choose them over and over and over again! I’ve needed to call in a few times now for assistance or clarification. Every representative I’ve connected with has been so professional, so kind, so helpful! Alltru has some great policies in place to prioritize customer experience and ease. Love them!”
“Cindy was outstanding during our meeting to open a new account. Technology is great when it works correctly.Unfortunately
today the system was not functioning normally. Cindy’s perseverance helped us complete the account process smoothly. Her professionalism and connection to members is the reason we choose to bank at Vantage. Thank you Cindy for all your assistance.”
“I had great experience with the most pleasant staff at this branch. And, the assistant manager, Lyla is awesome and most patient explaining loan, credit lines and other options. I am really pleased.”
“Thanks Ginette at branch for your help today regarding my Roth funding transfer statement and thanks Catherine on IRA customer service phone line for your helps after many phone calls with Schwab and assist my local bank to get the transfer done correctly after long confusion back and forth. Thanks for your patience and help.
Thanks Lisa at branch for always helping me as well.”
“So kind, so helpful, and best staffs work over-there..Rosanna, Lisa and their team members provides best customer service, provides best advice…100% recommended..”
“Katie at the O’Fallon CU was amazing! She notarized some documents for us and was so helpful! She took her time working with us & went above and beyond! I highly recommend the OFallon location for any financial needs due to the knowledgeable friendly staff.”
“Went into the Wentzville location and worked with Sharice. She was awesome and cared about my needing a very old lien release. She had it for me in no time. Appreciate her caring and her ability to actually get the job done quickly! THANK YOU!!”
“I’ve never had a bad experience with this branch, although customer service in general with First Community is hit or miss. I’ve yet to find a financial institution in this region that’s much better”
“I would 100% recommend Maranda at WCCU! She was very attentive and diligent during the entire loan process and worked with getting my husband and me the right loan for our needs. Great customer service and excellent to work with! Thanks Maranda!”