Westlake Ace Hardware is a local hardware store that has received mixed reviews from its customers. Many customers praise the store's exceptional service and helpful staff, with employees like Wesley, Dakota, Marshall, Alex, Gavin, and Tate going above and beyond to assist customers with their needs. Customers appreciate the store's friendly atmosphere and the staff's willingness to go the extra mile, whether it's helping to find the right screws or even assisting with installing license plates. However, some customers have noticed a decline in the store's standards, with staff members sometimes being less attentive or not adhering to the company's dress code. Overall, Westlake Ace Hardware seems to be a reliable and customer-focused hardware store, though some improvements in consistency may be needed.
Ace is the place with all the hardware PROS. Most hard to find items are usually here, just ask. Always looking for something new, I came to the RIGHT place.
April 2026
Wesley J is the man! I was having a hard time finding my way around the store, and he was able to help me find everything I needed, all while being extremely friendly and professional.
November 2025
Bought a thing of mase spray get open and open it and it’s expired and just bought it yesterday. They corrected the issue and I appreciate it very much company does good business and gave me no issues on the return thanks
