Westlake Ace Hardware is a local hardware store that has received mixed reviews from its customers. Many customers praise the store's exceptional service and helpful staff, with employees like Wesley, Dakota, Marshall, Alex, Gavin, and Tate going above and beyond to assist customers with their needs. Customers appreciate the store's friendly atmosphere and the staff's willingness to go the extra mile, whether it's helping to find the right screws or even assisting with installing license plates. However, some customers have noticed a decline in the store's standards, with staff members sometimes being less attentive or not adhering to the company's dress code. Overall, Westlake Ace Hardware seems to be a reliable and customer-focused hardware store, though some improvements in consistency may be needed.
Great place to shop! The guys are very personable and helpful!
July 2026
This place is awesome! Easy in, easy out and their customer service is great! Dakota immediately recognized I was looking for something and asked me right away if he could help me! Friendly and eager to help customer service isn’t so common anymore, but it is here!
April 2026
Ace is the place with all the hardware PROS. Most hard to find items are usually here, just ask. Always looking for something new, I came to the RIGHT place.
