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“Bro. Honestly the best trained and nicest hardware store staff I've seen. They made me feel like family and not a burden. Had a list and they were able to identify the numbered aisle for like 15 different things without getting on a handheld. 10/10 will be going back!!!”
“Rachel has diligently addressed my flooring requirements with a professional demeanor. I am highly satisfied with her services and intend to continue working with her in the future.”
“Wesley, the manager, went above and beyond for my husband and I. Thank you so much for your kindness, it was a small act but it meant so much. We will be back for plants and whatever else!”
“Oh.my goodness! The care that Mr Johnson handled my repair of my old lamp was like I was his most valuable customer. It was a step back in time for him to explain every detail they had performed. It was such a rewarding experience. They will be my lighting lamp repairing family for life.”
“Needed a last minute item before the store was closing. Angie was amazing. She was able to find exactly what I was looking for. Thanks for taking the time out to help me. I was able to complete my repairs that night.”
“I love Ace Hardware stores. If you go to Home Depot, or Lowe’s, it’s hard to find assistance. At Ace, you can always count on someone to ask if you need assistance and walk you right to the area you need. Then they help you decide what you need to get.”
“Super nice staff.. I was slightly confused by the products they carry since it's a lot of pet stuff (half the store), clothes and a little bit of everything for the house and yard. I was looking for cement which they didn't have in the store but the cashier got some from the back. They are very dog friendly and have treats. It's clean and offers a little of everything.”
“On Memorial Day afternoon 2026, I experienced wonderful customer service at the Lees Summit location. The employee's name is Taylor and he was so helpful as I shopped for garden soil with my toddler granddaughter. He did ALL the heavy lifting for us. This young man is obviously a hard worker and I was grateful for his help. Thanks Taylor!”
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“I just returned a reciprocating saw for a replacement. No trouble, they just looked it up and gave me a new one leaving the remainder of a 2 year warranty in place.
They were open on July 4th. I needed some casters and found Other Things, that I could not do without, yeah right. Good for a quick trip in and out, with their help.”