DICK'S Sporting Goods in Lees Summit is a well-stocked destination for sports, exercise, and outdoor equipment. It carries a wide assortment of footwear, workout clothes, sports equipment, camping gear, bikes, kayaks, and exercise equipment from top brands. The location is nice and the staff is generally friendly and helpful, with specific employees noted for going above and beyond to provide excellent, patient, and professional customer service. However, some reviews indicate that while staff are helpful, they are not always experts on the specific products. Customers report that employees can struggle to provide detailed answers about technical differences between items, such as the types of spikes for track shoes, often defaulting to recommending the more expensive option without clear explanation. The experience suggests that better product education would improve the store. Overall, it serves as a convenient local option for finding gear, with the ability to find low prices online and pick up in store.
Every team member is friendly, above and beyond helpful, and worth driving from Overland Park, KS to the Lees Summit, MO location for the superior service and experience.
May 2024
Came In Lee's Summit Location Looking For A Shirt and Hat That Online Appeared To Be Available In Store When I Got There I Couldn't Find Em On The Sales Floor And AMANDA Helped Me Track Down The Items! She Was Just As Excited As I Was When I Saw She Found Them! She Went Above And Beyond For The Customer and That Was Appreciated
April 2024
Went to exchange a pair of Nikes. Dazzon was the only one in the shoe department. It seems like I tried about 6 or more shoes on, but he was very patient with me, tried to help me,and two other customers. The man was doing his very best to help everyone. This man NEEDS a raise! Very, very kind person
