8AM - 5:30PM
905 F SE Langsford Road, Lee's Summit
Home Insurance
“Chelsea pursued my business for months, checking in with me monthly. When I realized how overpriced the policy my late husband had bought, I called her and signed with State Farm.”
“I had questions about a particular offering that was made available. They were very helpful explaining the process in what I would be doing next. Exceptional information was offered.”
8:30AM - 5PM
2690 Southwest State Rte 7, Blue Springs
Home Insurance
“I called the Steve Shipman Insurance Agency quite by accident. I was connected to Paige Gordey. A few minutes later, I had insurance on my wife's newly acquired car, my own car, and our condo. She also helped me cancel my past insurance company. It was a most pleasant experience and it saved me quite a bit of money. All information was provided clearly and professionally and allowed me to make an informed decision. Thank you, Paige.”
“Each time I call, the staff is beyond helpful and professional. They work with you and your needs. Carissa went through each of my policies and addressed my needs and even saved me money. Cannot thank them enough. Could not recommend more !!!”
“I had called to get insurance on my new RV...I spoke with Veronica... she was super helpful, answered my questions and addressed my concerns..what she didn't know she did the research and called me back...it was a pleasure working with her”
“Hi. Sara was referred to me by a friend to help with my auto and homeowners insurance needs. She was able to get me a lower rate on both coverages. Sara was very knowledgeable, courteous and answered my questions . Thank you Sara! I am glad to be working with you.”
“Wonderful staff. Concerned about clients. My review is for this agency not the insurance company. These are good people that I'm glad I met, they have been beyond helpful.”
“I can NOT stress this enough! THEY WILL TAKE CARE OF YOU!! I am 23 years old doing all of these adult things by myself, this office is so kind, so understanding, so patient! I absolutely LOVE Corrine! I always ask for her she is outgoing and so sweet, she LISTENS to your needs and hears your concerns. Need a helping hand? She has got you covered! I highly recommend this office; you will not be disappointed :)”
“best dude ever he is my bestie's dad love you Steve amazing i had to write a paper about the nicest person I know and I wrote about him he so kind and gentle and is very loving to his 3 kid Love you Steve he is also full of good service”
“Did extensive research while buying our family's forever home—Denise Schwindt at State Farm was incredible from start to finish. She streamlined the process of bundling homeowners insurance and provided exceptional service every step of the way. As a veteran, I especially appreciated her knowledge, responsiveness, and genuine care. Couldn't believe how smooth and easy she made everything. Highly recommend Denise and her team for anyone looking for reliable, veteran-friendly insurance services.”
“We have had David and Lesa as our agents since we moved to Missouri in 1997. They have been awesome to work with and are always extremely helpful and professional.”
9AM - 5:30PM
19210 East 39th St S Suite B, Independence
Home Insurance
“I cannot say enough wonderful things about Amanda Deke at AAA. She completely restored my faith in AAA after I had an extremely disappointing experience at the Oceanside, California AAA office earlier today.
I have been a AAA member for over 30 years, and I have never walked into an office asking for trip maps and been treated so poorly or made to feel like such an inconvenience. I left incredibly frustrated and honestly questioning whether I even wanted to continue my membership after all these years.
Thankfully, Amanda happened to answer my online chat afterward, and she completely turned the situation around. From the very beginning, she was kind, compassionate, patient, and genuinely cared about helping us. I explained that my husband and I are preparing for a major cross-country road trip and were trying to gather maps and travel materials. Instead of dismissing my concerns, Amanda immediately said, “Let me see if our office has those maps, and if we do, we’ll send them right out to you.”
True to her word, she followed through. She located the maps and arranged to have them mailed to us the very next day. What impressed me most was that Amanda took initiative and solved a problem that my local office didn’t even attempt to help with.
Amanda was professional, attentive, empathetic, and incredibly resourceful. Customer service like hers is rare these days, and she deserves recognition for going above and beyond for a longtime member. She made us feel valued, heard, and appreciated.
Amanda truly became our superhero today, and because of her, my confidence in AAA has been restored. AAA is very fortunate to have someone like her representing the company.”
“So pleased with Auto-Owners Insurance - not only did they save me money but resolved a problem I was having. Tana went out of her way to help me and was very patient with assisting me. Love this type of customer service.”