Mazuma Credit Union - Lee's Summit West is known for its exceptional customer service and dedicated staff. Karlene Ricketts and Jennifer have been praised for their friendly, caring, and efficient assistance, whether helping with loan processes or resolving family account issues. The branch is also appreciated for its welcoming atmosphere, with staff always greeting customers with a smile. Memori Stines-Stoneman, the branch leader, has been recognized for her assistance in setting up an account for a relative in another state. Customers have been loyal to Mazuma for decades, highlighting the bank's ability to consistently deliver amazing service across all its locations.
I had a great experience with Mazuma Credit Union on Oldham Pkwy Lees Summit. The customer service has been constantly friendly and helpful. Karlene Ricketts is amazing. Thank you to Karlene and branch manager too.Ladies we thank you.
May 2026
This is my favorite place to bank! I've never had such a great experience with any other financial institution. The whole staff is GOATed!
