U-Haul Neighborhood Dealer offers truck rentals, trailers, cargo vans, and pick-up trucks for local or one-way moves. Customers appreciate the friendly and knowledgeable staff, which makes moving a bit easier. Many found the online reservation process simple and efficient, with trucks ready on time. Issues like a malfunctioning air conditioning unit were resolved quickly, with discounts offered to customers. The Market Street location in Lees Summit received praise for its great service and well-maintained vehicles. However, some customers had negative experiences with other locations, like the Deerbrook site, which was criticized for poor customer service and delays. Overall, U-Haul Neighborhood Dealer is highly recommended for its helpful service and easy rental process, though customers are advised to check the specifics of their equipment, as some items may not meet all needs.
Staff is always friendly and know what they are doing.
August 2026
Super friendly service, I really appreciate that they didn’t charge me even though I was a little late in returning the truck. My favorite part were the cute and affectionate shop cats, it really made my day!
July 2026
Great place with easy pick up and drop off and employees were very responsive and helpful. 5 stars
