The Walmart Supercenter has a mixed experience for customers. Checking out can be slow due to a lack of cashiers, but most cashiers are friendly. However, some older staff members may come across as grumpy. Prices vary across locations, and Raytown's prices are higher than those in Lee's Summit and Independence. Some customers have received spoiled meat and frozen items, which can make for an unpleasant shopping experience. On the other hand, the associates at this Walmart Supercenter are generally very helpful, except at the self-checkout lanes where only one person is usually available. The store is clean, but the layout can be confusing. A standout customer service experience was provided by a manager who helped a customer locate an untagged item and by Richard, who received five-star praise for his exceptional customer service skills.
