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“The manager at the UPS store number 3039, located in Saint Charles, Missouri, his name is Ed and he always goes above and beyond with his customers, between him and his other employee Karen Garner they are exceptional”
“The worst part is the Ballwin location near me opens at 10 on Saturdays, but the Manchester location opens at 9. People out early in the morning have to wait on it to open. I think 9:00 makes more sense.”
“I will NEVER shop at Home Depot or Lowe’s again unless I’m forced to for some reason. Schnars has 10/10 customer service. Let me tell you about my great experience.I needed a new weed eater so I walked into Schnars. I was immediately greeted by a gentleman who I believe is named Jacob. Not in an aggressive sales way, but more of a helpful greeting.I set my sight on what looked like a pretty good deal, but was kindly directed to an even better deal which would save me money and get me a blower, weed eater, and 2 batteries for a great price, which turned out to be an obvious choice. They threw in a free Echo hat just because they are nice . Honestly, I needed another hat, so I was happy.Turns out I forgot the second battery that came with the set. A few hours later I was SHOCKED to see that the same gentleman showed up to my door step just to personally deliver the battery to me. Who even gives such great customer service anymore?Anyway, I felt compelled to leave this review because I’ve now been there like 10 times and have had a great experience each time.”
“From the minute, I walked into this UPS store location. I knew it stood out far above the rest of the ones that I have visited just because of the young lady who had such a welcoming kind personality from the minute I walked in the door. Mind you, I walked into the door carrying a men’s dress shirt that didn’t have a package because it was an Amazon return, and the packaging that it came in was a very slim plastic vacuum sealed package that I couldn’t put it back in. She was very efficient and had just such an uplifting spirit about her. I had to come and leave a review. how they recommend going to this location above any of the mini around it. I have encountered employees at the locations near this one that seemed not in the best of moods and like they didn’t have much patience.”
“The friendliest UPS neighborhood store. I won’t go anywhere else! The owner introduced himself and his sons, who work right alongside him. He went out of his way with a small, unexpected kindness that made my day. This is the kind of family business that reminds you why shopping local matters, sometimes we forget these UPS stores are locally owned.”
“Always lovely service Scott was very helpful just now and was friendly and sweet! Wish I could help him in his job more than good review but I didn't have time to say a good word to a manager”
“Wow, what a pleasant surprise. I shipped a large framed item and it was packed better than I could have ever expected. It took me about 20 minutes to get it unwrapped from all the packing material. Very impressive.”
“Very friendly staff, located inside of the Dierberg’s Warson Woods location. Smaller than most UPS locations but still offer all of the same services. Open on Sundays too.”
“They are wonderful. I return Amazon items here. They are kind and respectful. They take care of customers quickly. I also do a lot of color printing here. They are easy to work with and the printing is quality. It is always done quickly.”
“You guys killed it!! The PDF is sent for my company logo was on point, vibrant colors and crisp cuts! Called yesterday to put my order in and was fulfilled before noon the next day! Definitely hit up UPS! FedEx can suk it”
“I drove 16 miles out of my way to come to this location and it was well worth it. I live in Kirkwood and the post office locations near me provide horrendous customer service. Andrew helped me at this location and was pleasant, courteous, and prompt. It was well worth the drive to have a pleasant interaction. I will definitely be returning. Thank you!”
“United Fulfillment Solutions is one of the best companies I've been able to work for. I started at United Fulfillment at an entry level position around two years ago and have since been promoted to the finance department, which has been a great experience! This company has some of the most personable employees and clients that I've worked with. United Fulfillment truly supports employee growth and I'm grateful to be part of a workplace that values happy employees, on-time service, and great communication.”
“A big thank you to Betsy at the FedEx Office Print & Ship Center on 17289 Chesterfield Airport Road location for going above and beyond to help with my son’s graduation party.
I needed a custom yard sign, and Betsy truly helped bring it to life. She was patient and helpful, and genuinely invested when the FedEx truck with my sign did not show up.
In a world where exceptional customer service can be hard to find, Betsy reminded me how meaningful it is when someone takes that extra step to help. Thank you for helping this mom make a special celebration even more memorable! Oh, and my picture yard signs were laminated at FedEx as well and I received so many compliments!”
“I actually had a great experience with the ups store at Clayton/CLARKSON store.
I felt all the issues I had were addressed and Joel the staff member, very pleasant to talk to.”
“Outstanding every time! Pleasant, friendly, helpful and efficient always! I’ve found in life, if you give a smile, it goes a very long way in getting back service with a smile!”
“The location is out of way for most.I cannot attest for how the staff deals with customers.Only been here 1 time, and it was closed.The parking lot is very adequate and clean.It is an old school building.You have access to your post office boxes, but there's no access to a 24-hour stamp kiosk. Which was my only reason for visiting.Didn't to see what the covid protocol was.”
“You said:
I was in a frenzy when I came into this store to do a few tasks before A bunch of other errands. I was disappointed to find out that they are taken away the kiosk for reloading a preloaded FedEx store card. However I encountered a general lemon name Christopher. This gentleman went up and a beyond the call of duty to assist me in my tasks. He was very patient. And even came back over to ask if I needed any further assistance. And a day and age where customer service is not the best. This gentleman and this FedEx store rises to the occasion. Don't hesitate to visit the store for all your business needs..
ChatGPT said:
Here’s a polished and professional version of your review while keeping your original tone and appreciation:
I came into the store in a bit of a frenzy, trying to complete a few tasks before heading off to several other errands. I was initially disappointed to learn that the kiosk for reloading prepaid FedEx store cards had been removed.
However, I had the pleasure of working with Christopher, and he completely turned my experience around. He went above and beyond to assist me with everything I needed. He was extremely patient, professional, and even came back to check if I needed any further help.
In a day and age when great customer service can be hard to find, Christopher and this FedEx location truly rise to the occasion. I highly recommend visiting this store for all your business needs. Thank you Christopher for your great customer service your company should reward you.”
“Rene took extra time and solved a problem I was having with printing a packing slip and mailing label for a shipment, when my own printer was not working. She was very patient with me and very understanding of my lack of skill with a smartphone.”
“This UPS location is great. I'd been there before and had good experiences. Yesterday I went in with about a dozen similar rugs to return to Amazon. It was very confusing mess with emails, return labels, rug descriptions. The female employee was very patient and helpful. When we left, most people would have said good riddens, but she said to come back for help anytime.”
“Beth and Kayla were awesome. I was having a problem with the shipping label to return an item to a certain company and Beth and Kayla were most empathetic, helpful, patient, and efficient in guiding me through my situation. Please reward these ladies for their excellent service! They were most conscientious and concerned in help fixing my dilemma.”
9AM - 1:30PM
1015 Grupp Rd, St. Louis
Shipping Centers
“I want to give a Shout Out to a Postal Service employee that went out of her way to help solve a problem of my own making. Adrienne at the Walnut Grove, CA Branch was able to solve a very complex problem and went out of her way to keep me informed through the whole process. I'm not sure if she'll ever see this, but I hope her supervisor does, and let's her and her coworkers know that caring like this is noticed and appreciated. Thank you from the bottom of my heart.”
“The UPS store always exceeds my expectations. The staff is always ready to help, friendly, and knows what they’re doing. The store is always clean and organized and the services they offer always help me out. It is by far a better experience than any of their competitors!”
“Everyone at this store is so kind and helpful, Emily is especially great! Great service here always! They really go above and beyond to be helpful. I was shipping a package but waiting to hear if the recipient wanted to pay for overnight or not, Emily offered to hold the package for me and I could just call and pay over the phone, so I wouldn’t have to stand around waiting for the recipient to reply to me. I really appreciated that gesture!”
“helpful as i needed clear tape , they taped the delivery info for me and told me when pick up was, which was at 230 pm the next day ( i was there at 5 pm)wasn’t happy about that but this is not their faults,so fyi 230 pm pick up time”
“I sold something on eBay for the first time and had to get a printing label and ship with a tracking number etc etc etc… and I was so stressed out about the whole process! The folks here were so helpful and professional, holding my hand through the process and it was so fast and easy and stress free! Highly recommend this location and this team!”
“This was my first time shipping something internationally. Trevor from FedEx was kind and helpful. He answered all my questions and the whole process felt really easy thanks to his help. Thank you Trevor!”
“As I entered FedEx, I was immediately greeted and asked how I could be helped.
The young man was very helpful, explaining what would need to be done, and actually taking care of the process for me.
Thank you and kudos to your staff ? ?”
“The management and employees at this location are really awesome. Everyone is professional, pleasant to deal with, and they go above and beyond to help customers. If you ever need items packed and shipped - I would recommend coming here. I've shipped many fragile items from this location and have always received very positive feedback on the quality of packing.”
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“Always a good experience at this UPS store! I rent a mailbox at this location and so I’m here a lot. I’ve gained a good report with the staff and they are always very helpful. I feel like the bad reviews I’ve read about here aren’t that common or usually issues out of control of the staff. Or maybe just a few customers determined to be mad at the world at a minor inconvenience. But I’ve been a customer for almost 2 years and haven’t had a single problem.”