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“I had great experience in this store, the girl helped me set up the Internet service for 1G instead of my old 500M, it’s great deal, and she is very very patient when helping me. I will come back again if I need Internet related services.”
“Brenden Ramm went out of his way and after his shift to call me back and answer a number of questions about my son’s phone…thank you Brenden so very much, what a great example of wonderful customer service you are! ????”
“Susan was great! She was very detailed, informative and helpful. She is what customer service should be and I appreciate that! I'm happy w/my service as well.”
“I just came to set up my phone with a plan and store there was packed with customers. But the Ryan there dealt all other customer and help me set up my phone with a plan and he also did explain me about the plan. Wonderful guy and recommend this store and especially to look for Ryan.”
“As a St. Louis citizen with anxiety and depression, I am easily stressed by poor customer service. That being said, I thrive on premier customer service and that is exactly what I received at T-Mobile S Kingshighway. My Sales Clerk, Antonio, presented himself as professional, knowledgeable, and expeditious. Antonio quickly assessed the issues with my phone and rectified the matter. Five stars is not enough to rate a clerk and a store that treated me so well. The assistant manager even asked me to let her and the staff know if I needed anything further. This level of customer service definitely makes me glad I switched from Metro because I am assured that the staff at T-Mobile are dependable and supportive. Thank you all for your time.”
“I had a problem with my phone due to accumulated dust & lint in the charger port. The tech on staff was able to just pull out a tool, get the junk out of there, and the phone was charging again, good as new. The whole service call lasted only a few minutes and I was ready to go once more. Amazing service!”
“Stephen Thomas was wonderful! He worked with us on resolving a complicated issue with our cell phone, which were quite challenging. At all times, he was professional, pleasant, and he fixed our problem in the best way! I would definitely recommend this T-Mobile!”
“Simply the best internet service in the city. The only one that had a locked in price and true gigabit speeds. On top of that they have customer service that is above and beyond any internet provider I’ve ever dealt with in my life. If you have the option to use their service, it’s the absolute best.”
“While working with Keema she was very informal and professional! Im sending all my family here! And I will be back on Tuesday for Team Mobile Tuesday! Please ? give Keema a raise! She was the highlight of my month! ?”
“The couple of times I had to recently go in, each time was top tier customer service! These young men and women employees at this location should be getting some type of bonus/raise compared to what customer service is looking like nowadays!!!!”
“This store is wonderful. We drove 2 1/2 hours to get there and they were able to get my account unlocked after customer service had accidentally locked it and we had already spent over 12 hours on the phone trying to get it figured out. We were out of there in less than an hour. Seth definitely knows what he is doing. Couldn’t recommend more.”
“Amar was amazing! He helped me with all of my issues and even got me a free watch to go with it! I highly recommend this store to anyone close by, and look for Amar!”
8:00 AM - 3:00 PM
816 Horan Dr, Fenton
Internet Service Providers
“After a really bad experience with another company digging utilities, I must say that Rob not only handled himself with grace, but did a great job. He was on time completed the job within a very reasonable timeframe and informed me along the process. I can’t thank him enough and appreciate all he does.”
“I called looking to buy some ear buds, they didn't have them in stock. I asked about the release of the next newer ear buds. She didnt think they were out yet. When I arrived she found me and told me that she was wrong and they did in fact have the pro 4. I also got them for the exact same price as the pro 3. So 10-10”
“The guys were amazing, I came in a little close to closing time, but they were willing to help me, esp with the budget I had in mind, and he gave me such a great discount on the home Internet. 10/10”
“Sam and Gabe were spectacular. Got me all set up with 2 new watches for me and my wife, and gave us the brand new home internet. Will be coming back for all of my T-Mobile questions!”
“Blake and Jerry were incredibly kind and helpful while adding another line and upgrading to a new phone! My old iPhone was terribly slow to transfer my data, but Blake and Jerry were beyond patient and continued to troubleshoot until the process was complete. They were also sure to get us the absolute best deal possible.
Excellent experience!”
“My girlfriend and I had a great experience at this location! The store manager heard our issues that we were having with another company, and offered us an amazing solution! We walked in with questions and came out T-Mobile customers! The representative that was also helping us was very nice as well!”
“We've been using for a few years to provide data to access remote security cameras. We had poor connection speeds with a different phone/data provider in a remote area and Brown Dog was able to provide a connection that has been reliable and effective. We've expanded to other locations and have a third pending. It's an economical solution especially if you aren't trying to connect to a traditional home or office space. Customer service has been great, never had an issue in the years we've been a client.”
“Aja Johnson made my port-in smooth and stress-free. After online support left several issues unresolved, she stepped in and fixed everything patiently staying even after the store closed to make sure my account was fully set up. Genuinely went above and beyond. Thank you, Aja!”
“Miss Harshi was a very very big help to me very compassionate very great. Miss Harshi also is a big great awesome asset to the Mobile boost company I'm very much needed in the community. She's the top business person in customer service at boost Mobile.”
“Greg is the one and only reason for giving 4 star. He was so humble and knows exactly how to treat a customer. He is calm and a real problem solver. He should be at higher positions definetly.
We took 4 lines together, in this case it should be 25$ per line and taxes somewhere 5$ each. But the bill came out was 348$ only for 3 lines. Greg helped us fully and made it right and also other guy helped us but he was a bit rude. Greg stepped in and he completly sorted our issue. Thanks to Greg.
We got same kind of estimate for nxt month too. We have to visit again and I'm not comfortable if there was no greg next month. Hope he'll be there.”
“Shout out to Alex Walker, Sr. Manager at the Verizon store at 1050 S. Kirkwood! Our 90-year-old aunt lost her phone and received a new one, but we had no idea how to set it up. Alex was incredibly kind, patient, and knowledgeable. He took the time to get her phone working and even coordinated it with her tablet. He made the whole process easy and stress-free. We highly recommend Alex and this store!”
9:00 AM - 6:00 PM
13736 Riverport Dr, Maryland Heights
Internet Service Providers
“Great Atmosphere, Very Pleasant Staff, I was even comfortable while waiting to be seen, because I could sit and watch Cable on the flat screen or look at new phone merchandise!”
“We were helped in your store in Kirkwood, MO, BY Jim. He is one of the nicest, most helpful, congenial persons We have ever met. We have had nothing but A hassle with our ATT ACCOUNT, AND HE WAS SO KIND AND GRACIOUS TO US AND MADE US FEEL LIKE WE HAD KNOWN HIM FOR A VERY LONG TIME. NOT EVERYONE HAS HIS PATIENCE WITH OLDER CLIENTS.
WE ARE SO GRATEFUL FOR HIM HELPING US. Eileen and Sandy.
Five stars!!”
“I had some issues accessing my online account as well as billing questions. I was connected with Adriena (sorry if mispelled ?), and she was able to help me get acces to our account in minutes! She also helped me save some money monthly! Very helpful and kind :)”
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“From NWI, just so happened to be in town and came here to transfer my data to my new phone, Dustin was an absolute angel and was very kind & patient. been with t-mobile for 6 years now, and that was by far the best experience I’ve ever had! would happily drive from NWI again just so he could sell me my next phone”