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“I went into this store today and had Ari as my mobile expert. She was beyond helpful and wonderful. I went to 3 other t mobile stores and had 2 customer service calls prior with no success with my problem. Ari LISTENED to my issues EXPLAINED the solution to me, got me on way quickly. 10 stars to Ari”
9:30AM - 7PM
4257 Bayless Ave, St. Louis
Internet Service Providers
“I just came to set up my phone with a plan and store there was packed with customers. But the Ryan there dealt all other customer and help me set up my phone with a plan and he also did explain me about the plan. Wonderful guy and recommend this store and especially to look for Ryan.”
“Awesome and exceptional service from Deanna! She was patient as I had a big problem that the worked diligently and patiently until the issue was worked. They are the reason I am sold on T mobile! I was treated with respect and the environment made me so comfortable and inviting! Dustin as a manager U rock! U make customers feel welcome as I watched u interacting with customers! Personable is an understatement. Keep up the great work! This is the store to come too!! Thank you so much again for your patience!”
“Simply the best internet service in the city. The only one that had a locked in price and true gigabit speeds. On top of that they have customer service that is above and beyond any internet provider I’ve ever dealt with in my life. If you have the option to use their service, it’s the absolute best.”
“We had a great experience with Brendon at the T Mobile store on Clayton Road. We got helped right away. Bren was friendly, efficient and helped us figure out we could get our old phone traded in, which saved us a lot of money.
Thanks so much, Bren for your great service! On a scale of 1 to 10 you get 12”
“The people here are amazing and are so nice Ahmin dose an amazing job helping me out every time I come in this store is amazing I recommend everyone to come here!”
“Two separate purchases in one week. Both times I was assisted by sales associate Luke. Great customer service and great trouble shooting. This is my new goto store for support.”
“I called looking to buy some ear buds, they didn't have them in stock. I asked about the release of the next newer ear buds. She didnt think they were out yet. When I arrived she found me and told me that she was wrong and they did in fact have the pro 4. I also got them for the exact same price as the pro 3. So 10-10”
“I Just Love Terry at T-Mobile he helped me get a phone plan that I was looking for and could afford I just went there this afternoon and his Boss Moe helped me out as well I Love that Store and I will Recommend it to Anybody that's having problems with another phone company and their service I will recommend them to go to T-Mobile on Loughborough and see Terry.”
“I went to T-Mobile to get my little sister a new phone and had one of the best customer service experiences ever with Tavii and Yana. We were in and out quickly and all of our questions were answered. I highly recommend visiting this location.”
“Blake and Jerry were incredibly kind and helpful while adding another line and upgrading to a new phone! My old iPhone was terribly slow to transfer my data, but Blake and Jerry were beyond patient and continued to troubleshoot until the process was complete. They were also sure to get us the absolute best deal possible.
Excellent experience!”
“My girlfriend and I had a great experience at this location! The store manager heard our issues that we were having with another company, and offered us an amazing solution! We walked in with questions and came out T-Mobile customers! The representative that was also helping us was very nice as well!”
“Aja Johnson made my port-in smooth and stress-free. After online support left several issues unresolved, she stepped in and fixed everything patiently staying even after the store closed to make sure my account was fully set up. Genuinely went above and beyond. Thank you, Aja!”
“Miss Harshi was a very very big help to me very compassionate very great. Miss Harshi also is a big great awesome asset to the Mobile boost company I'm very much needed in the community. She's the top business person in customer service at boost Mobile.”
“Today I came into T-Mobile store with a huge issue after your many upgrades my talk-to-text would not appear on my phone I came in the store 1980 the expert name is Antell. No other store experts could fix. Antell came and worked with my phone 20 min. She fixed it I can drive handfree again. Intelligent is a true expert. A big thank you.”
“Great Atmosphere, Very Pleasant Staff, I was even comfortable while waiting to be seen, because I could sit and watch Cable on the flat screen or look at new phone merchandise!”
“In today’s world, decent customer service is extremely rare. While there was 1 bad apple in the bunch, I have to give much appreciation to the others I spoke with over the course of setting up new mobile service. They paid our previous balance of $335 through AT&T, plus we got brand new iPhone 17 pro max phones, all for a really reasonable price each month. We’ve had good service every where. But, most importantly, getting through to an actual person via chat has been so fast & easy, and they’re (for the most part, minus the 1 bad apple) efficient & effective! Thank you!!”
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“Brenden Ramm went out of his way and after his shift to call me back and answer a number of questions about my son’s phone…thank you Brenden so very much, what a great example of wonderful customer service you are! ????”