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“I just came to set up my phone with a plan and store there was packed with customers. But the Ryan there dealt all other customer and help me set up my phone with a plan and he also did explain me about the plan. Wonderful guy and recommend this store and especially to look for Ryan.”
“As a St. Louis citizen with anxiety and depression, I am easily stressed by poor customer service. That being said, I thrive on premier customer service and that is exactly what I received at T-Mobile S Kingshighway. My Sales Clerk, Antonio, presented himself as professional, knowledgeable, and expeditious. Antonio quickly assessed the issues with my phone and rectified the matter. Five stars is not enough to rate a clerk and a store that treated me so well. The assistant manager even asked me to let her and the staff know if I needed anything further. This level of customer service definitely makes me glad I switched from Metro because I am assured that the staff at T-Mobile are dependable and supportive. Thank you all for your time.”
“Stephen Thomas was wonderful! He worked with us on resolving a complicated issue with our cell phone, which were quite challenging. At all times, he was professional, pleasant, and he fixed our problem in the best way! I would definitely recommend this T-Mobile!”
“Simply the best internet service in the city. The only one that had a locked in price and true gigabit speeds. On top of that they have customer service that is above and beyond any internet provider I’ve ever dealt with in my life. If you have the option to use their service, it’s the absolute best.”
“The two men at the Telegraph store were so helpful! I had an issue with my brand new iPhone and I probably called the store 8 times for help. They helped as much as they could over the phone then I ended up coming into the store where we resolved the issue. Thank you for your patience and putting up with me.”
“While working with Keema she was very informal and professional! Im sending all my family here! And I will be back on Tuesday for Team Mobile Tuesday! Please ? give Keema a raise! She was the highlight of my month! ?”
“Amar was amazing! He helped me with all of my issues and even got me a free watch to go with it! I highly recommend this store to anyone close by, and look for Amar!”
“The guys were amazing, I came in a little close to closing time, but they were willing to help me, esp with the budget I had in mind, and he gave me such a great discount on the home Internet. 10/10”
“I called looking to buy some ear buds, they didn't have them in stock. I asked about the release of the next newer ear buds. She didnt think they were out yet. When I arrived she found me and told me that she was wrong and they did in fact have the pro 4. I also got them for the exact same price as the pro 3. So 10-10”
“Blake and Jerry were incredibly kind and helpful while adding another line and upgrading to a new phone! My old iPhone was terribly slow to transfer my data, but Blake and Jerry were beyond patient and continued to troubleshoot until the process was complete. They were also sure to get us the absolute best deal possible.
Excellent experience!”
“Sam and Gabe were spectacular. Got me all set up with 2 new watches for me and my wife, and gave us the brand new home internet. Will be coming back for all of my T-Mobile questions!”
“My girlfriend and I had a great experience at this location! The store manager heard our issues that we were having with another company, and offered us an amazing solution! We walked in with questions and came out T-Mobile customers! The representative that was also helping us was very nice as well!”
“I visited this location about a week ago and it’s been on my mind to make sure I give feedback on my experience. From the moment I walked in I was greeted by everyone, the store was clean and well organized. I was able to work with Isaac who was very kind & professional. He gave me options & told me about the offers that best fit my needs. I didn’t feel like “just a sale” in this interaction; I genuinely got help and it worked out for me & (I hope) for him, too. I do plan to go back and work with Issac in the future for other services I’m interested in. Thank you Lindell T-Mobile for helping me get through a stressful moment.
I was not incentivized or asked to do this. If my experience was bad I would’ve said something so I’m saying something bc my experience was WONDERFULLY MADE by a young man who probably thought he’s just doing his job.”
“Today I came into T-Mobile store with a huge issue after your many upgrades my talk-to-text would not appear on my phone I came in the store 1980 the expert name is Antell. No other store experts could fix. Antell came and worked with my phone 20 min. She fixed it I can drive handfree again. Intelligent is a true expert. A big thank you.”
“Miss Harshi was a very very big help to me very compassionate very great. Miss Harshi also is a big great awesome asset to the Mobile boost company I'm very much needed in the community. She's the top business person in customer service at boost Mobile.”
“Professional, AMAZING Service! I want to convey how happy I am to have come to this store on S. Grand. Brandon is Amazing! A consummate professional. I am happy to be back with the Apple family and back in business!”
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“Brenden Ramm went out of his way and after his shift to call me back and answer a number of questions about my son’s phone…thank you Brenden so very much, what a great example of wonderful customer service you are! ????”