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“Always lovely service Scott was very helpful just now and was friendly and sweet! Wish I could help him in his job more than good review but I didn't have time to say a good word to a manager”
“Great in store customer service. Ashley was the best. Knowledgible, efficient, friendly and helpful. Other members of the in store tem were too. Ill be back to this location.”
“This UPS Store is always a pleasant experience. The employees are friendly and helpful and take care of you quickly. The owner is warm and always thanks you for coming in. I also appreciate that they are open on Sunday afternoons!”
“Phil is THE BEST! I worked in customer service for three decades, and he gets it! He is so friendly, so knowledgeable so helpful and very efficient which makes the line go very quick!”
“Sepi was MOST helpful to me. She walked me through all of the things I needed to accomplish with patience and a smile. I also observed Sepi take each customer and help them with a cheerful voice prompt and patient service. Thank you!”
“I had great interactions with the employees. They were very helpful and friendly. They went above and beyond to address my concerns and with handling the bulky items that I was shipping.”
“1st time here! We came on a Sunday morning around eleven and it wasn’t busy at all. We was in and out in less than 5 minutes. I just needed to drop off some Amazon packages to go back to them. Quick and easy.”
“Absolutely the only ups store I will use in the area. They are super helpful with every single detail. Always package perfectly and I get compliments on how well my items are packaged. The best place to ship hands down. They don't over charge for everything like other places, even other ups stores charge a ridiculous price for the simplest things. This UPS store is the best and doesn't try to squeeze every penny out of you. 5+stars”
“I know there are many UPS stores but the one on Clarkson Road is amazing the people are so friendly and fast and if you wanna have a quick conversation to open to having one too. They're very reliable and I enjoy going in there with practice all the time and then make sure I get a receipt every time. I recommend this UPS store to anybody in the area!”
“I recently had a package packed and shipped by the UPS store Brentwood location and received excellent service by Scott McKinney and associates. They went above and BEYOND to ensure my customer satisfaction. Customer service was impeccable!”
“Dylan and the team at UPS are wonderful! Always so helpful and really try to problem solve as much as they can! Brought them a lose lose issue, and they somehow managed to make it perfect. Thank you!”
“Staffs are friendly and well experienced. Explained the questions asked to them. Offered additional packages whether I might needed and I asked some explanation they did.”
“I had a large item to ship & went to this UPS store and they were so helpful and nice! It was spacious in this location as well, I ship a lot for my business & this was one of my most pleasant experiences. Everyone was so nice. Highly recommend this location.”
“Attendants were very friendly. Store was clean and organized. Five different customers walked in, basically at the same time and we were all taken care of in minutes. Really impressed. Thank you”
“I want to give a positive to this facility. I was expecting a delivery of an important item yesterday for my business. Tracking said my mailbox was unaccessible (even though I had received mail yesterday and today.) I went to the post office to inquire about it. The supervisor called me and said it may have been mis-delivered.. At 8:30 PM, my mail person (who I believe is new) showed up at my home with my item. I greatly appreciate the fact that my mail person would come back with my item on a Friday night at 8:30 PM. I understand they are changing things up here and mistakes happen, but this location and its personnel went out of their way to get my item to me. It's great to see people who still care. Thank you Shrewsbury USPS. You all are appreciated.”
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“John, the manager, went the extra mile to save me money on packaging by personally cutting my over-sized poster to fit in a more cost-effective box. Then he explained all my shipping options clearly, always keeping my needs, and budget, in mind! Thanks, John!”