If you can't offer timely phone support, why provide a phone number at all? Been waiting for 1.5 hours, hearing empty promises about caring is frustrating and unprofessional. And the 'press one to save your spot' feature doesn't work; I did that last Friday and I'm still waiting.
September 2023
So grateful found RX Outreach. As a senior citizen on a fixed income I don't know what I would do without them. The customer service is first rate.Thank You
At Rx Outreach, we believe that everyone deserves access to affordable medications. No one should ever have to choose between filling a prescription and feeding his or her family. That’s why Rx Outreach exists, and why our team is so passionate about the work we do.
Through a strong commitment to our patients and strong relationships with donors and pharmaceutical companies, Rx Outreach is able to lower the cost of medications to make them affordable to those who need them most. Our pharmacy and patient contact center, located in St. Louis, Missouri, is staffed by more than 60 people - licensed pharmacists, pharmacy techs, and patient care advocates.
