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9AM - 5PM
9957 Winghaven Blvd, O'Fallon
Banks
“My family and I have been extremely impressed with the customer service given by Justine and her crew. They treat every account no matter the size with equal importance and always take a hands on approach. We couldn't have asked for a better local branch.”
“I had a great experience signing up online! The virtual customer service team was top-notch, and the product exceeded my expectations. I highly recommend Alltru Credit Union to anyone looking for quality products and excellent service.””
“Had some issues being locked out of my account so I had to go into the branch to resolve. Breeya Haegg resolved all my issues and her follow through was terrific. Happy Regions customer!”
“Kim and Laura were wonderful! They answered all our questions and made the process of setting up a new account so easy. They both genuinely reflect the kindness and knowledge that makes brick and mortar banks the best!”
“Great bank,good accounts,& friendly people. Totally different than PNC Bank. PNC Bank is the worst bank o planet Earth. Thank you Great Southern Bank for being customer friendly.”
“I LOVE, LOVE my bank. I am also purchasing my home through Regions. I hate change, and because this is a good bank I will be here. Thank you. They are good when it come to fraud protection. I am especially glad about that.”
“I have been a Commerce Bank customer since 2006 when I first moved to this area. I rarely have to contact customer support for any issue, which is a very good thing. Commerce Bank makes my life easier.”
“We have banked with BOM, specifically Tyler Peasel and Casey Hopkins, for a couple of years now and the process is always seamless. We appreciate the professionalism and timely manner business is conducted there.”
Open 24 hours
1893 Wentzville Pkwy, Wentzville
Banks
“I'm quite shocked as I read through the numerous dismal reviews for this branch. The O'Fallon branch is my main branch, as that is closest to where I live. But I had to go to Wentzville in order to get an instant replacement debit card - twice in 10 days.I spoke to Lisa in my initial phone call, and she helped me during both visits. There were only a few employees in the branch during both visits, but each of them acknowledged me in a friendly and courteous manner.Lisa is the best! She was extremely helpful and friendly during both visits. For both events, I needed to cancel my debit card after some shady online transactions. The first time was bad enough. But after it happened a second time just a few days later, I was totally humiliated and embarrassed to have to go back and do a rinse-and-repeat. Lisa was very reassuring and supportive as she listened to my convoluted tale of woe, and she helped ease my anxiety about the whole thing. I couldn't have asked for better service.I've been with PNC for going on nine years. I rarely have occasion to go into a branch, but the few times I have (O'Fallon), they've always been wonderful. I've called them quite a few times on the phone over the years for various issues or questions that come up, and they've always been super helpful and were able to resolve my issue immediately without having to get put into transfer hell or wait days. My experience with them has been consistently painless and stress-free. I'm very, very happy with PNC!”
“I am a coin collector, and while many banks now have been reluctant on orders for half dollars and dollar coins, they immediately said yes and were very nice to work with. I have called many banks in the area, along with other U.S. Banks, and they were the first that said yes!”
“Because I am a new Missouri resident and my previous bank did not have any branches nearby, it was necessary that I open an account at a local bank. After much comparison of various banks, I decided First Bank would best meet my needs. I tried to make an appointment online to open an account, however, due to my availability, the weekday offerings would not work within my schedule. I called this branch in particular on a Saturday morning and they were glad to help that very day. I was told everything I would need to bring over the phone by an employee, Nadia. Upon arrival, Nadia was able to help me open an account and even offered additional information on services and account types that may be beneficial to my family in the future. Though I am new to this area and this bank, I was grateful for their same-day help as well as the fact that I spoke with one individual over the phone and was able to complete the process with the same individual. Thus far, I would recommend this bank and this branch!”
“The Lady was very nice, pleasant, respectful and helpful. She made sure I understood, gave helpful suggestions and walked me through some of the items I needed assistance with. I opened an a new account as well to assist in paying off some of my debt.”
“I've been a customer for about 25 years. I've had the opportunity to bank with Chase, Bank of America, Wells Fargo in addition to some smaller local banks and/or credit unions around the country. It has long been the case, no matter where I live, FMB is my bank of choice. By far, FMB exceeds them in service, period. While their customer service has always been excellent, it's not just their ability to engage with customers where they excel.The purpose of a bank is not simply to provide an alternative to under the mattress or a loose floor board in the living room to house your money. A full service bank is a partner who facilitates turning your hard work and your aspirations into a new reality. They do this by finding the best financial vehicles to convert your disposable income into money that earns money without risking your hard earned principle. They do this by helping you turn a few weekly extra pennies into a lump sum over time. They do this by financing your aspirations of education, a new home, or a business venture. But, to effectively do any of these things, they first have to care enough to listen and then, actually, listen.These days banking is all about ATM's and the internet. FMB is up to date with all of the new fangled whiz-bangs and what's-its and no one takes security more seriously than they do. You don't ever have to see anyone after you've set-up your accounts. But, if you need a hand and you need an ear to listen and help you find the financial way to your destination even if it's just out of the hole; FMB shows up everyday except Sunday and federal holidays.This is what a premier banking institution looks like. Integrity and kindness are words that mean something here. FMB is where the good people are doing good things to help your hard work turn in to your dreams. I know that sounds like a commercial but it's just true; because these are just plain folks from just around the way; not the Fat Cat's from Wall Street with their hands in everyone else's pocket.”
Open 24 hours
1892 Wentzville Pkwy, Wentzville
Banks
“Best bank ever. I love that I can call them and get an answer every time. They know all their customers by name! Feel of a hometown banking experience. If I’ve ever had problems with my account they fix it the same day. I will never switch banks?”
“Always great customer service at this location. This is my third visit here and every time it's always quick and simple and everyone is so friendly. I never feel rushed.”
“Have had a great experience! Have been banking with them for 10 years and I had a lot of questions and things that needed to be changed on my account and they helped me get it all fixed! Very sweet staff! Never had a problem with customer service/support!”
9AM - 5PM
1642 Bryan Rd, O'Fallon
Banks
“Brittini usually greets us at the drive through or indoors. She’s always very kind and greets us. She’s very quick and usually helps us with deposits. Ryan Petot, branch manager helped us with business banking today. We were in a bind and he took the necessary time to care for our needs. We were having issues with an account and he went out of his way to help us. They are very kind and personable! Thank you!”
9AM - 5PM
1200 W Pearce Blvd, Wentzville
Banks
“I don’t normally write reviews, but Andrew Graham went above and beyond for me today. He sat down and helped me understand my situation, gave me advice, and even took me in as a walk in just to help me out. Definitely a stand out for this company.”
“Amazing credit union with amazing employees. I've been doing business with First Community for about 8 years now and they have always been great to me, even gave me a low interest rate on my truck when the market was terrible.”
“This new chase is really nice, I’m still trying to get use to the fact that there is a Chase bank branch in Missouri but none of the less the employees are nice and very professional helping you the best way they can.”
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“One of the best bank to work with. Staff is good as it gets. Tej, Jennifer, kailee and everyone else is so welcoming and eager to help you with any of your banking needs.”