“Just had Pat install a digital antenna in my attic and connect TV's and I Love it! We have KOLR10 morning news and was able to watch the Chiefs game again. The color is better than cable! Very happy with installation”
“A third‑party crew was onsite this morning (05/21/26) to bury the fiber cable following my installation on 05/05. They were courteous and professional throughout their visit. Unfortunately, after they left, I discovered that my internet service was down which we later found out was due to a line being cut during the line burial process.
I contacted THS and spoke with a customer service representative whose name I regretfully did not catch. She was extremely prompt in identifying the outage and initiating a resolution before our call ended. Later this afternoon, a THS technician arrived and worked tirelessly to locate the damaged line. He manually re‑dug areas that had been trenched earlier in the day, including sections across our solid driveway. He then called for additional support to bring replacement cable. By the time the second technician arrived, daylight was fading and the nasty rain was moving in. Despite the rain, both technicians stayed until the repair was fully completed and the line was reburied. Watching them work in those conditions made me feel horrible for them, but I want them to know I appreciate their dedication and effort.
From customer service to the field technicians, THS went above and beyond today to restore my service. Thank you again for the outstanding support.
~Missy Chronister-Feuerborn~”
“Today is my birthday and my phone decided to crap out in the middle of the day. I went in and was helped by Percy and he made this incredibly stressful situation so much easier to handle. He helped me no matter if it cost him any trouble and I was able to get a new phone shipping to me in a couple of days. Everyone there was great and I feel a little less stressed now!”