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8:30AM - 5:30PM
2026 E Phelps St, Springfield
Internet Service Providers
“Greg & Steve have headed up 3 different projects for our church, Grace Community Free Methodist Church, over the past 3 years. I cannot speak more highly of these men and the installation crews are second to none. Professional, knowledgeable, and prompt are a few words to describe the organization from top to bottom. They are also driven to make sure that their products work and are patient in explaining things to neophytes. AND, they are always willing to make an appointment to address any concerns or glitches that come up. They deserve more that 5 stars out of 5.”
“Billie at T-Mobile did an amazing job helping me with my phone issue. She was patient, kind, professional, and knew exactly what to do. I’m a very happy T-Mobile customer, and I really appreciate the great service. Thank you, Billie, for your help and positive attitude!”
“Corey and Jevin were great help despite me being a bad customer and coming in super close to close. They stayed late and dealt with us without any complaints! They are very knowledgeable in the products they work with and were happy to explain the details even though they were already staying late. Thank you guys!”
“It was extremely nice talking to a live person.
My Internet was hooked up very quickly and it’s faster than what I thought for a great price. Very happy.”
“Great Service! They went over and above to help us with a SIM card issue that I created. They care! Something that is I appreciate as a small business owner.We live in the country and really like their WiFi mini tower that is a cell phone line. Works great!”
“AJ did a wonderful job helping me navigate my new Samsung S25 and set it up in the way that I was wanting. He had wonderful customer service and I'm very glad he was able to help me today.”
“We had great service!
The store manager was the associate that helped us.
Angel was a champion!
He was very kind and polite and patient.
My husband and I are Baby Boomers.
We use our phones lightly.
We feel that we got very good help.
Now about the store itself... they could use more seating for the waiting customers.
A television would be very nice for waiting customers.
Just sayin!”
“In a World where REAL Customer Service is nearly extinct, I GREATLY appreciate the fantastic service I have received with Net Vision!! When our service was down they were quick to answer my questions about why, and wanted me to know they were working to solve the problem. One of the owners was up nearly the entire night working to get service back up.
The next morning I received a text apologizing for the downtime (which was totally out of their control) and assuring me we were back in business!!
Customer Service is still important to this company and I appreciate that so much!! Thank you, Net Vision!! I HIGHLY recommend this company!!”
“***Edit***
They resolved the issue with a bill credit.
Sent a family member in to pick up an order for an upgrade and instead they slammed the account with a brand new line and changed the account password. Had to spend an hour on the phone with customer service and still have to make a return trip to send the device back in then replace a whole new upgrade order again. Not mad, just disappointed that a rep would put their own financial interests over that of a customer. All he had to do was just hand the device to her and complete the upgrade, instead he added a new line and canceled the trade in.”
“We had a great experience here. Kelli helped us buy two new phones at the line and get lots of accessories and answered every question incredibly thorough. She was kind and terrific.”
“The office staff is a bit of a mixed bag when dealing with them. That being said, the internet speed has at least been reliable for streaming TV and internet, gaming for my family. Price is good to ok for the speed. Not great speed due to the poor Midwest infrastructure that is extremely outdated so barely getting 50 to 75 MBps downloads and 20 MBps uploads. If you want anything faster in the area you go with Fibre at a higher price range.”
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“Elated with the experiences I have had with technician, Alex Vlasin. He is the BEST!! The latest being an issue with my work at home app (GO TO). I am always confident in quick resolution whatever the issue may be. Alex is an expert in his field and he always fixes any issues promptly and with quick resolution! I have dealt with him on several different occasions and he is always on top of his game. Love this guy!!”