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“Came in for some adjustments on my plan. I was helped by Cody. He was able to get me to where I need to be plan wise. Thank sir for your service. I appreciate everything you've done.”
“Dexter McVay at the AT&T store on Sunshine in Springfield, Missouri truly went above and beyond. He took the time to help me understand the best upgrade options for both my iPhone and Samsung, making the process easy and stress-free. He also worked with my brother-in-law to review his plan, upgrade his iPhone, and even save him money. Dexter was incredibly relatable, knowledgeable, and genuinely invested in helping us find what worked best for our needs. His outstanding customer service turned a routine visit into a positive, confidence-boosting experience. This is the kind of service that builds trust and keeps customers coming back.”
“Ashley at Cricket Wireless is awesome. She was very professional and knowledgeable. Also very fast at what she does. I would recommend this store to everyone I know.”
“I called the S Campbell Springfield MO location prior to calling this one. The girl that was working was very impolite, seemed bothered to be answering my call, and when asked if they sell iPhones, her response to me was “well yeah, we’re a phone company…”. I then told her I’d call another location, which is when I called W Sunshine. Katie answered all of my questions and was so polite and thorough in her explanations. This will be the only Cricket location I use moving forward. Thank you, Katie!”
“Yk what I like better than doing nails? That this AT&T store helped me fix my phone and upgrade it and tell me all about the plans I can do to better my business. So cheap with a lot of extra help!!!!! Literally an amazing AT&T locations they are very helpful now my business runs smoother at a better price”
“This is the only cricket store I will go to. I'm always treated good and they always are helpful and knowledgeable. Payden and Alex will give you the hookup. Check them out.”
“Corey from CPR was outstanding. If I could give above 5 stars ? then I would. The Customer service skills were through the roof. His knowledgable and technical skills were A+. We were driving all around town trying to get this phone fixed. In no time flat Corey made our rather complicated problem look easy. He even helped us with the claim. Transparent pricing. Will be a repeat customer.”
“These guys met us at the door and had us back out the door in less than 10 minutes. They really know their stuff and had everything we needed to get two machines back up and running again.”
“I still need to get more familiar with you the phone. It appears to not have a biometric or other code to open the phone. My. Old phone had both. There are other things that I need to check.”
“Shout out to Nicole, who made buying my new 15 Pro Max plus accessories a dream! Honestly, based on bad past experiences I wasn’t expecting much; however, this changed my entire outlook for the better, much appreciated! I’m delighted! Many thanks!”
“Brad and Naomi were amazing representatives! It's hard to find attentive workers at the physical stores..... but, they went above and beyond to correct the mistakes made via call center!If you need assistance their your go to team!”
“Zach was AMAZING I couldn't get my phone to charge he tried to fix it but wasn't able to. He went over upgrades with me and founded one that was exactly what I needed. Super friendly and knowledgeable.”
“Got my new cell from Justin, Highly recommend talking to him if your looking for a new cell or service. Great costomer service and takes the time to work with you and help with your phone needs. Will be going back in fth future for my family's phones.”
“Super fantastic. The guys were great. They got the phones fixed quickly and one was not repairable so we had to get a new one sent. But they said once it came in they will help get everything switched over for us.”
“Everyone was so nice! The gentlemen greeted me as soon as I walked in and helped me with everything he could possibly help me with. I do recommend this location.”
“Rose M. is the best sales/resource in any of the AT&T stores in Springfield!!! I put the wrong number of satisfaction shes a 5 alll day!!!! Which is why shes #1 at what she does!!❤️?❤️?❤️?”
“I had gone to the Corporate Verizon store near National and Battlefield earlier in the day. They were very unprofessional and hateful. At that point I went to your store at Battlefield and Bypass 65. There was a representative named Rob that was so very knowledgeable and pleasant. It was a breath of fresh air. I will always do business at that location because of Rob. He is a great asset to your company.”
“Very professional and the repair service is great with really decent prices. But beside the prices the waiting time is very minimum so I will to there again for my phone repair but I hope I won't break it again?”
“My daughter and I were having trouble with our phones. CODY immediately helped us when we entered the store. He was great at asking the right questions and was able to solve our phone issues in just minutes. He went above and beyond by checking into our phone case replacements for us. I highly recommend the US Cellular on Glenstone because of employees like him. We will be going back to Cody when we are ready for new phones!”
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“I went to the Verizon store tonight to get a new phone. Mikey was so helpful! He explained everything to me in detail. He told me about extra products without being pushy or salesy. He was fast and efficient and even helped me pair my Apple Watch. If you go to this location Mikey will take great care of you.”