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“He was clearly busy when e tired the store a d still made time to look up,mKe eye contact and give pleasant greeting. He was time efficient knowledge, friendly, suggested items that were useful to us and was appreciative of our business.”
“Malik was very knowledgeable, excellent customer service. We went in to look at upgrading phones, he made the whole process easy and pleasant. Somebody get him a raise! 10/10”
“I was treated with genuine respect and concern! They managed to immediately repair my phone while I waited due to my travel distance from town. I am pleased with the repair and extremely happy to have my I phone working again. The customer service was prompt and very pleasant and I was very pleased and impressed in every way!”
“Isabella was so helpful when purchasing and ordering my new phone! She was patient & knowledgeable about the services, options and products. Very friendly and welcoming, creating an overall great customer experience.”
“I went to the store today in a pretty desperate situation. I use my phone to verify my logins at work and my phone was having major issues. I was fortunate enough to be assisted by Sage and was able to get everything on my phone transferred to a new device. Since my phone kept restarting itself, we weren't sure if a normal transfer of data would be possible. Because of this, Sage showed me hot to backup my phone on the google cloud so we could rely on that if needed. Fortunately, we didn't need to rely on that and Sage helped me transfer all my data and setup my new phone. I was stressed out and concerned when I arrived but, thanks to Sage, I left with everything taken care of. This was a great experience. Thank you, Sage!”
“This is the best cricket store in Springfield. The 3 young men that work there have been there a long time. They are friendly and helpful, even if I just can't figure out something on my phone. They were patient with my 88 yo aunt getting her first smart phone. I will not go to another cricket store.”
“Ifti went far up and above the help he gave me. I won’t ever go to another store as long as he is here. I was ready to just drop switching and with his help I am actually very happy now with the switch. He is a God send!!”
“If you need ANY help at all with any type of device come see Thaddeus at this location! He is so amazing with customer service and his knowledge of his job!! I would give him more stars if I was able to! He also deserves a raise!!”
“I was just in there and talked to Duncan. He helped me with everything I asked and was very nice. Took time to explain everything. I had questions about my bill and he broke it down and printed it out for me so I can understand it better I would highly recommend if you were an AT&T customer go in and talk to Duncan”
“They where professional, knowledgeable friendly. I believe they did all they could. The Xbox is still shutting down. My son is very sad 😔 😟”
“I’m so sorry I messed up on the survey. But Trbrys was Great if you could send it again I would greatly appreciate it. Because he was professional and took care of my problem.”
“Excellent service they got my very nervous gal pal taken care of cuz she thought there was aliens on her phone and not the illegal kind just a real bad ones that will take a lot out of you”
“Everyone was so nice! The gentlemen greeted me as soon as I walked in and helped me with everything he could possibly help me with. I do recommend this location.”
“Sheblie was so quich and efficient. She completed transferring from old phone to new phone in no more than 10 minutes. It would have taken me half day. Well worth the 40 dollars.”
“Corey and Jevin were great help despite me being a bad customer and coming in super close to close. They stayed late and dealt with us without any complaints! They are very knowledgeable in the products they work with and were happy to explain the details even though they were already staying late. Thank you guys!”
“We which to ATT , great customer service on north Kansas expressway Springfield. They was so busy but got to everyone in a in reasonable time or no one was stressing out anyways.
Home internet and two senior phone plans not breaking us . Thank you att”
“AJ did a wonderful job helping me navigate my new Samsung S25 and set it up in the way that I was wanting. He had wonderful customer service and I'm very glad he was able to help me today.”
“Very professional and the repair service is great with really decent prices. But beside the prices the waiting time is very minimum so I will to there again for my phone repair but I hope I won't break it again?”
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“Keandre (sorry if I butchered that) was amazing.
P.s if you could give this guy a free lunch or something I'm telling you with how he handled everything yesterday he is an absolute investment to at&t!”