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3530 W Sunshine St A, Springfield“I called the S Campbell Springfield MO location prior to calling this one. The girl that was working was very impolite, seemed bothered to be answering my call, and when asked if they sell iPhones, her response to me was “well yeah, we’re a phone company…”. I then told her I’d call another location, which is when I called W Sunshine. Katie answered all of my questions and was so polite and thorough in her explanations. This will be the only Cricket location I use moving forward. Thank you, Katie!”
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3867 S Campbell Ave, Springfield“Wonderful staff, Derrione was very informative and friendly, she got me transferred over from AT&T with no complications and answered all of my questions. It was a very fun experience.”
“Out of all the AT&T stores in Springfield, this is the one to go to. Josh, Carson and the team are top notch! They are helpful and informative and proficient to get product in stock. We live on the south end of town and when looking to upgrade our phones again, we ended up here.This is our go to store.”
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1538 S Glenstone Ave, Springfield“This is the only cricket store I will go to. I'm always treated good and they always are helpful and knowledgeable. Payden and Alex will give you the hookup. Check them out.”
“Always fantastic service, and an absolute must if you use older Apple stuff (I’m like 3-4 generations behind currently). From my experience, they’ve got plenty of screen protectors and cases for older stuff you can’t find at other stores, despite them NOT being on display; never hurts to ask if they’ve got something you don’t see!”
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2545 N Kansas Expy, Springfield“I wanted to thank Dakota for his wonderful help. When I first arrived here, he was helping an older woman with her phone. He was so kind and patience. The he helped me find the perfect phone, plan, and phone case. I have had several phones in the past and this one is the best, most suited to my personality, has everything I could need, phone. Dakota took the time to help set up the phone and have it working before I left. It was close to closing time, but he didn't mind taking the extra time to make sure it was done right and I was happy. I mentioned how much I appreciated his help and he said it is a passion he has, which really shows. I am happy, and I'd recommend Dakota and his team to anyone needing or wanting to get away from their old phone service from other countries. Thank you Dakota!”
“The AT&T store at Lone Pine & Battlefield was so helpful today with a plan change.An AT&T representative named Noah, went above and beyond to give great service. He worked diligently for 2 days before resolving the issue.I am appreciative for his dedication to good customer service.”
“Brad and Naomi were amazing representatives! It's hard to find attentive workers at the physical stores..... but, they went above and beyond to correct the mistakes made via call center!If you need assistance their your go to team!”
“I had gone to the Corporate Verizon store near National and Battlefield earlier in the day. They were very unprofessional and hateful. At that point I went to your store at Battlefield and Bypass 65. There was a representative named Rob that was so very knowledgeable and pleasant. It was a breath of fresh air. I will always do business at that location because of Rob. He is a great asset to your company.”
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1540 N Glenstone Ave, Springfield“I bought a new phone here today. Chance listened to my needs and showed me the phones meeting my needs. He did an excellent job and the whole process went smoothly. He is very knowledgeable and courteous. I have used this location several times and always have great luck.”
“Went into the store 10 mins before closing. I had been at my phone carrier, Best Buy, and another phone repair shop, and no one could help me. I went to Ubreakifix and left there in less than 10 min with my phone working. Great job!Thank you so much.”
“Shout out to Corey at US Cellular on Kansas Exp in Springfield. Thank you for going above and beyond to figure out my billing problem and providing great customer service!”
“First time in my life I didn't have to wait. That just my luck. Actually it was there patience to wait to download my old phone to my new phone. I take to many videos and pictures. The staff was Cool...”
“Josh S. was diligent and quick helping me upgrade to my current device. He was very knowledgeable with the products carried and the offers available. I would work with him again if I am given the opportunity. Thank you Josh.”
“Will was an amazing help. He came right to us. Found out our names and what we neede. Went over and above. We had a great time laughing while we got our new phones and plan set up. 5/5!! Great experience.”
“I went into the store today after having a horrible experience with customer service over the phone. Michael was absolutely amazing in assisting me with getting my new phone. The process and my request were not very simple and he took the time to help us and did not stop working until he figured it out. It was a very positive experience and definitely helped keep me as an AT&T customer! Thanks for all of your help today, I really appreciate it!”
“We went to boost today to get upgraded iPhones coming from old android. Mohammed was extremely patient and helpful with us for two hours! He explained everything to us in great detail. He have even transferred all of our information from our old androids to our new iPhone 12. He was just terrific. I highly recommend him and this boost facility.”
“My daughter and I were having trouble with our phones. CODY immediately helped us when we entered the store. He was great at asking the right questions and was able to solve our phone issues in just minutes. He went above and beyond by checking into our phone case replacements for us. I highly recommend the US Cellular on Glenstone because of employees like him. We will be going back to Cody when we are ready for new phones!”
“My screen was cracked badly when my iPhone 7 fell off from my pocket onto brick floor. I brought it to this kiosk and they changed the screen for me at an affordable price. The service at this location was great. The technician who fixed my phone was friendly and efficient and really knew what he was doing. I recommend this place for phone fixing.”
“Rebecca Williams was amazing when we came in to get a new plan for my phone. She welcomed our family and our newborn baby with open arms. The experience was more then professional it was like being invited to a AT&T family. She had all the right answers to all of our questions we had. She also juggled us and another customer with ease. She even juggled answering questions to other stores while helping us and another customer. Her skills go above and beyond for a regular store manager. I work at Amazon and her customer obsession is nothing shy of what is expected from us at my job. Keep doing amazing Rebecca you are a valuable asset to AT&T!”