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“Dre was the BEST. Kind, confident and able to find me the best deal for the best phone for how I use it. Thank you to a great team member for a great experience!”
“I went to the store today in a pretty desperate situation. I use my phone to verify my logins at work and my phone was having major issues. I was fortunate enough to be assisted by Sage and was able to get everything on my phone transferred to a new device. Since my phone kept restarting itself, we weren't sure if a normal transfer of data would be possible. Because of this, Sage showed me hot to backup my phone on the google cloud so we could rely on that if needed. Fortunately, we didn't need to rely on that and Sage helped me transfer all my data and setup my new phone. I was stressed out and concerned when I arrived but, thanks to Sage, I left with everything taken care of. This was a great experience. Thank you, Sage!”
“This place saved my phone and believe me when I say, I thought it was a goner. While I was down by the lake, I dropped my phone under a marina about 9 feet down and unfortunately was not able to get it until 16 whole hours after it happened. With the phone not turning on, I thought for sure it wasn’t gonna make it but we researched the best places to take it to and me and my dad found this place across from the mall. The gentlemen at the counter was very kind, reassuring and overall so helpful. After a couple of days, I came to pickup the phone and it worked perfectly. I slept good at night knowing this place was going to do whatever they could to remedy the situation. I was at peace knowing my phone was at this place. Thank you so much to everyone who helped get my phone working again. I’m grateful to have left it in the hands of these professionals. I highly recommend this place. Thank you so much.”
“Isabella was so helpful when purchasing and ordering my new phone! She was patient & knowledgeable about the services, options and products. Very friendly and welcoming, creating an overall great customer experience.”
“This is the best cricket store in Springfield. The 3 young men that work there have been there a long time. They are friendly and helpful, even if I just can't figure out something on my phone. They were patient with my 88 yo aunt getting her first smart phone. I will not go to another cricket store.”
“If you need ANY help at all with any type of device come see Thaddeus at this location! He is so amazing with customer service and his knowledge of his job!! I would give him more stars if I was able to! He also deserves a raise!!”
“He was clearly busy when e tired the store a d still made time to look up,mKe eye contact and give pleasant greeting. He was time efficient knowledge, friendly, suggested items that were useful to us and was appreciative of our business.”
“Ifti went far up and above the help he gave me. I won’t ever go to another store as long as he is here. I was ready to just drop switching and with his help I am actually very happy now with the switch. He is a God send!!”
“Excellent service they got my very nervous gal pal taken care of cuz she thought there was aliens on her phone and not the illegal kind just a real bad ones that will take a lot out of you”
“They have fixed probably three screens on my phones in the past six years. Very friendly and thorough. Never had a single problem. Today, they cleaned out my charging port for free! This is the ONLY place in town to get good, quick service for cell phone repair.”
“Everyone was so nice! The gentlemen greeted me as soon as I walked in and helped me with everything he could possibly help me with. I do recommend this location.”
“I was just in there and talked to Duncan. He helped me with everything I asked and was very nice. Took time to explain everything. I had questions about my bill and he broke it down and printed it out for me so I can understand it better I would highly recommend if you were an AT&T customer go in and talk to Duncan”
“Sheblie was so quich and efficient. She completed transferring from old phone to new phone in no more than 10 minutes. It would have taken me half day. Well worth the 40 dollars.”
“We which to ATT , great customer service on north Kansas expressway Springfield. They was so busy but got to everyone in a in reasonable time or no one was stressing out anyways.
Home internet and two senior phone plans not breaking us . Thank you att”
“I’m so sorry I messed up on the survey. But Trbrys was Great if you could send it again I would greatly appreciate it. Because he was professional and took care of my problem.”
“Very professional and the repair service is great with really decent prices. But beside the prices the waiting time is very minimum so I will to there again for my phone repair but I hope I won't break it again?”
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“It was time to get a new phone after 8 years with my old one. Tannor took great care of us, was polite, knowledgeable, and very helpful. I dread having to switch phones and Tannor made it easy and quick. 10 outta 10 🌟”