Victra, a Verizon Authorized Retailer in Nixa, MO, is known for its friendly and helpful staff who aim to provide a positive customer experience. Customers appreciate the knowledgeable store consultants and managers who offer a wide range of wireless devices, including phones, tablets, wearable technology, accessories, and device protection. The staff is described as focused, honest, and dedicated to helping customers find the right products. Many reviews highlight the excellent customer service, with staff members being patient, kind, and efficient—taking the time to explain details, assist with device pairing, and help make informed decisions. One employee even went above and beyond by driving to another store to pick up a tablet for a customer. While most interactions are positive, a few customers noted minor issues, such as one staff member appearing rude and another being unable to fix certain problems. Overall, the store is praised for its trustworthy service, quick problem resolution, and staff who genuinely care about their guests.
I've been a customers for a long time and today was the best yet .thank you Mikey
June 2024
Associative David is the best! Very knowledgeable polite and friendly person!
February 2024
David was a great help very knowledgeable and super nice was in and out got phone added and went threw my bill to make it cheaper A++++ thank you David
