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March 2024 by Thomas Morse
Rented from them several times because their rates are always the lowest in the area. Got to know the lovely couple who run the business, and have always received personalized and friendly service.They’ve been accommodating when I’ve had to change plans, and the owner even drove me home once after a rental.Can whole- heartedly recommend.
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January 2024 by Ramiz Ahmed
If you have option to go to a different avis location do so because the lady there is very rude and will continue to argue with you until you leave the store. She does not let one individual speak and explain the situation, she makes it seem like she know everything. I will never go to this location.
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December 2023 by Erik Porter
Very polite and informative staff. Great devices will be back to rent a car
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October 2023 by jonathan
I had a very poor experience with this Avis Franchise in OFallon MO on September 11, 2023(37405080US6), after successfully renting a car last week with the Avis Budget Group in Dallas, Texas(Avis Rental Agreement 626141386). This franchise gives Avis Rental Group a negative reputation.
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October 2023 by Mike Grieshaber
Hassan was fantastic helping me. He really puts the customer’s first. Thank you Hassan
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August 2023 by Sean Goggans
Great place to rent from. Good people. Very friendly and professional.
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August 2023 by Kay Marie
Horrible customer service . Why was my reservation changed without my authorization?! I need someone to contact me . A supervisor or something !
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July 2023 by Kumar G
Had a very bad experience with the rental. Though the car we got seems to be fine initially, that has all the possible issues.Car play wasn’t working neither with wire nor wireless.Every time I take a car from these folks, the couple used to be nice and welcoming. Now a new guy is in the chair with rude behavior. Not welcoming at all.Car oil percentage dropped to 0% after we started our trip and its insane we had to fill lots of gas as the mileage was the worst due to the requirement in oil change.The screen keeps restarting. As car play wasn’t working though we aren’t using the screen for anything, restarting every time was tough.Just realized its so tough to drive looking in the maps in the phone all the trip if screen isn’t working. Indeed its not safe too.Had a bad experience due to the car given.I can actually add the video while restarting and how car play wasn’t working. Indeed touch om the screen wasn’t working. I don’t see an option to upload the video here though
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July 2023 by Lindsey Lachky
We had to wait over 2.5 hours for a vehicle we reserved months ago. We reserved a premium SUV, they tried to give us a Pacifica minivan. We already own a minivan! That’s why we reserved a suburban. We needed something bigger. Just ridiculous. We waited hours while they sorted their mistake, trying to get us the vehicle we reserved from the airport. Will never use them again.
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July 2023 by Tamara Bruce
We picked up our rental on Friday June 30 and everything went very smoothly. Mark was FANTASTIC and very efficient!
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May 2023 by Harmony Wilde
Mark was extremely helpful picking up our car today. Friendly and efficient. Would highly recommend!
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May 2023 by Verjulia
I picked up my rental Friday April 14th once I got home had to file a claim regarding damages to vehicle. ? they said I could return the car for a new one.. but it was an emergency..RENTAL CAR DAMAGESPassenger side1. Carpet thread2. White paint on door3. Scrapped rims
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April 2023 by Chad Pleasant
I had a great experience at this location. Friendly service and a clean car. Definitely will be back when I need to rent.
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April 2023 by subeg bansal
Staff is rude and have no knowledge what he is doing. Was not able to answer any of our ask just there to print papers and get signatures.
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March 2023 by Gregg Merkel
Booked reservation online for a 24 year old driver, got to location and lady was EXTREMELY RUDE. We were advised we could not rent the car due to "underaged driver". This was an important business trip!!!! She advised "AGAINST THE LAW" for a 24 year old to rent a car!!! WHAT!!!!! Asked what we had to do to rent a car, tried jumping through HER HOOPS, finally walked out!!!! NEVER RENT FROM THIS WOMAN/LOCATION AGAIN!!!! EVER!!!!! RUDE and makes up HER OWN RULES!!!! Went to Hertz down the road, rented a car for my employee NO PROBLEMS!!!! 5 Star review to Chris @ HERTZ Ofallon!!!!!!
