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August 2025 by jon deak
We have had a great experience with this store thanks to nick, he got us switched over to cricket last year effortlessly and then got us hooked up with a new phone 2 weeks ago for my son and then helped me upgrade to a better phone yesterday, easily the best cell phone guy ive ever dealt with and he definately deserves a raise, im sure there are others like me that go to this store only because hes there. Cant think him enough for always helping and being easy to work with, he goes above and beyond to help people out, if youre planning on going here, make sure to ask for nick, you will be happy you did
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June 2025 by Bailey Lumley
Unfortunately this store wasn’t the issue but the people through the chat on the website are incredibly unhelpful and rude. since there is no other way to report them to their supervisor this is where I have ended up. Alex spent a total of 10 seconds in the chat before he just completely disconnected. I don’t type very fast but am currently unable to call. Rude. Polly was rushing and very rude with the way she was communicating and giving false information, saying the chat will disconnect if I change pages. Rose at least tried to help me and Ms. Grace was super nice and considerate. Alex and Polly really pissed me off especially with how little this website actually works.
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May 2025 by Freddie Doyle
Worst people to deal with. I switched service after 4 years with them due to this store
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April 2025 by Dylan Nelson
Awesome guy works at this location.His name is chris helped me Get my.
Phone all set up.
Everything just the way I like it.Thank you, Chris.You made a stressful day a good day
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March 2025 by Linda Seiller
Came into cricket with a locked device, Chris was very helpful and got me back up and running.
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January 2025 by Shameeka Martin
Chris we just want to say THANK YOU! It’s so refreshing to have great customer service! Chris worked with us with technical difficulties and had so patience. We appreciate it so much. My mom is so happy Thanks Again Chris
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October 2024 by Amanda Kupfer
I actually worked here for three months. If you ever notice your bill being higher than how much you’re supposed to pay monthly, make sure you don’t have cricket protect added without your permission an knowledge on your lines. I worked with a very gregarious coworker that didn’t ask customers if they wanted it, and told the customer their total was high because of taxes. He said he didn’t care because “f them and I’m out the door anyway”. So he could make more money on his checks.. $8 per phone line is gas money for a lot of our customers. Verbatim his opinion of you the Cricket Customer. He’s out the door and the company or the customers aren’t his problem he thinks… what service!
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August 2024 by Olivia Munn
we walked in and about 5 other families came in. Chris was the only one working and did an amazing job! He communicated with everyone while working with us and another family by himself!
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July 2024 by Sammy
Chris was fun , he was great and helped fully with everything.
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July 2024 by Rita
Chris is awesome got my new s22 setup plus I can watch my shows with max now
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July 2024 by Viol8r
Nick was very helpful and helped calm a stressful situation. 10/10 will be returning because of this employee!
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July 2024 by kk Hoffmann
Chris was awesome! Made porting over super easy and stress free. Kevin made it funny good time jokes for days.
Sending all our friends !
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June 2024 by Heidi Bensinger
Chris, Kevin and Nick we very helpful and I’m so glad they helped me get my daughters phone set up today! Thank you
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June 2024 by Charmaine Gunn
Seriously, this store location has 2 rock star employees that are the BEST. Walk in the door and greeted with a friendly smile. Explained the problem and it took the 1 gentleman only a few minutes to resolve the issue. Eazy peazy, he is a hero! Thank you for excellent and friendly service.
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May 2024 by Maycol Ramirez
Chris was very very nice and friendly
