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“Eric Zegel was outstanding and went above and beyond. He was very responsive and courteous with me. He was knowledgeable and offered great programs to help me buy my house. As a first time homebuyer, he made this process very easy and quick. I usually worry about everything, but Eric made this experience extremely smooth and took the time to answer any questions I had.”
“Sam kept us informed throughout the process. He handled everything from the application to the closing in a prompt and professional manner. We recommend Sam to anyone who needs assistance with a mortgage loan.”
“I recently had to deal with a death in the family and disbursement of a trust, I was helped by a nice young man named Messab Ismail, he helped me through the process and made the entire matter a lot easier to deal with, I will always keep an account with CNB because of that, in a time when everything is fast moving and stressful, CNB and Messab were a great asset to me. Thanks CNB”
“The staff is exceptional! I was serviced by Miss Tonya. She is very friendly, knowledgeable, and caring. I have referred customers and will continue to refer people to Americash loans.”
“I had another super awesome experience with Shannell and the team today.
Always more than ready to help and makes you walk out of the banking hall smiling”
“Greetings EB&T,Your bank is My Happy Place! You ALL truly care about me and my practice. I know it. You've taken the time to inform me, enlighten me, and lift me up on this Thursday that feels like hump day Wednesday. Manchester EB&T you are My Happy Place.!--- Be well,Dr. Loving Mosley”
“I have been a member for less than one year. As of today, every experience I have had with Century Credit Union, whether over the phone, through email, or in person, has been exceptional. The employees at both branches are kind, knowledgeable, and professional. Their online banking and mobile app are easy to use and always accurate/up-to-date. If you want big banking experience with suits and ties, do not go here. If you want relationship banking with a small town feel, go to Century. You won’t be disappointed.”
“SBA lending Tim Davis is incredible, his knowledge and expertise really helps navigate the lending process . He is accessible and helpful . Couldn't have done it without him .”
“Devonte took care of everything Promptly. He is very knowledgeable of West Community Credit Union policies. He signed me up for saving & checking in just a short period of time and explained each part of the process.?”
“I can only give Carmel, she's the manager, and her team at Montgomery Bank in Chesterfield, a five star rating. I had an issue setting up online banking. Carmel and her team went the extra ex tra length and effort to solve the problem. If you need a bank that offers that personal "at home feel", but is very professional, bank with Montgomery Bank and Carmel their manager. 10 stars to them all and thank you again!!”
“At the time i went to this location i was talked into setting up another account for the chance to get eithwr a very soft fleece wool blanket or a power bank with both type c and apple charging plugs. I took the power bank and left with a cold bottle of water and a very pleasant interaction. This is my second time in here and the tellers already called me by name”
“The team members were very friendly and helpful. The problem that I was facing was resolved and handled professionally as well as the team member at the branch was very knowledgeable and patient.”
“Shout out to JP for making my car loan application process as easy as it could possibly be. He was extremely friendly, knowledgeable and efficient when we were in a rush situation at the dealership.”
“Joe told my wife and I he was avalible at any time and thouroghly stood by his word as we were able to contact him frequently outside of business hours. Since we were in a different time zone this was extremely beneficial. Working with Joe was very simplistic and to the point.”
“Today I exceptional help from Eric, Rejoyce and always from Karen Dempsey. They each go out of their way to provide excellent customer service and problem solving!
Thank you!”
“Natalie was a super big help whenever I went in mid-afternoon during peak time to do a large cash payoff for a loan. Thank you Neighbors CU and Natalie for your hard work!”
“Considering the last two people I talk to at your bank was very rude, but this time the lady was very professional and very nice and she work with me to get it done right so I appreciate her and I just hope that you appreciate her as much as I do she's a good woman thanks for everything.”
“Ethan and Zia
The one of the Beat Coustomer service I ever Received!!!!!!
They Both are the Beat of the Best..
Zia is the BEST TEACHER I ever seen!!!
She is AWESOME!!!”
“LEANA, ANA, AND JULIA and pardon my spelling are literally the best ever. I drive a few mile out of my way to this branch o. Pay day just to see them they are awesome ?”
“Today was my first visit to this bank. They had advertised attractive CD and Money Market rates. I was immediately greeted when I entered the bank and directed to a Personal banker to discuss possibility of opening a new account. The Customer Service Representative was Jen F. She escorted me to her office for a private conversation. I appreciated that as I do not feel comfortable asking questions and discussing financial decisions at a Teller window! In fact, when I arrived there I was not sure that I would indeed open a new account as this was an unfamiliar Bank to me. Until I met Jen F. She was absolutely professional, knowledgeable, attentive, and actually "Kind"!!! Since this was my FIRST visit there, I spent over an hour with her and NEVER felt rushed. I was reassured that my new account was FDIC insured. The origin of the Bank was even explained to me. ALL of my questions were answered and any concerns I had initiating an account with a bank new to me were addressed. I am now a NEW customer of M1 Bank and very satisfied with my decision to open a new account there. By the way, since the building used to be a chocolate shop, they offer you chocolate candy and a complimentary cup of coffee or water! Very pleasant atmosphere. When I completed my business there, I left feeling like Jen and M1 Bank were no longer strangers!!!”
“Alliance credit Union branch that I go to is located in the old Firemen's credit Union on Fyler Avenue just west of Macklind. It's very easy to get in and get out, I go inside and they know me by name which is unusual for most banks nowadays. The service is always very simple, friendly and most of all always accurate.”
“We dealt with Katie on updating accounts due to a car theft. She was consoling, supportive, and most of all knowledgeable and thorough. Best experience we’ve had with an employee at this branch in years.
Karie is a gem. DO NOT let her get away.”
“John, was a wizard with everything! He helped us out so much, his communication skills were amazing! As first time home buyers he really helped by explaining the process. I don’t know if we would have been able to do this without John!”
“I had such a great experience here today. I don't typically come to this commerce location, but I needed currency exchange and this is the only commerce location that does it in stl. It was such an easy process! It's Clayton, so you'll most likely have to pay for parking. I found a spot right outside of the bank (lucky me) and paid easily on the app. For 30 minutes it was 90 cents. I wasn't sure what the wait time would be like, so better safe than sorry. The building itself is super nice and has a city feel- fits right in with the Clayton vibe. I walked in and was immediately greeted by a staff member that asked what I needed help with. I told her and she told me I'd be helped momentarily. I was then helped by a staff member behind the counter. They have euros on site, so you can easily do your exchange right then and there. He did the conversion for me and asked for my approval, it was super simple. He was kind and easy going, very pleasant to talk to. The entire exchange took under 10 minutes, and I was in and out. Thank you commerce!”
“Immediately as I walked in the banking area, I was pleasantly greeted by Kyle. He took care of my business transactions and was very knowledgeable regarding the transactions I had to complete. He made recommendations for increasing my bank account funds, and made me feel very comfortable during my visit. I highly recommend Kyle at Commerce bank (Clayton, MO) if you are seeking a bank that has competent, professional and friendly personal bankers.”
“The staff here are so helpful, wonderful, and kind. I can't say enough good things about this location! Customer service here is above and beyond, I am so thankful to bank here. Also, very convenient being right by my work!”
“Bankers are friendly and polite. They are knowledgeable and go out of their way to assist. I have been banking with Commerce bank for over 40 years. I’ve never had an issue.”
“I am thoroughly impressed with the full service that I get at Alltru Credit Union. The tellers are all very cordial and are extremely polite when getting additional iD when needed. I am enjoying the ability to purchase CD's at a competitive rate, higher than most in our area. Finally, I love that there is another Branch opening soon in North St. Louis County.”
“The small parking lot fills up fast. There's usually only a couple of customers inside so I don't know where all these cars come from. I frequently have to park across the street.”
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“My appointment was at 11:30am, I was seen right in time. Patrick Pittman helped me with the process with opening my new accounts. he’s very Proactive and organized over all great experiences with this location!”