“We just had a new mailbox installed by Mailbox Headquarters Inc., and the finished product was Excellent ! It is exactly what my wife had in mind, and the Quality of materials and the installation they provided made the job absolutely perfect.They will come highly recommended to anyone who wants Quality and excellence in a new mailbox.”
10AM - 5PM
167 Lamp and Lantern Village, Chesterfield“This UPS Store is always a pleasant experience. The employees are friendly and helpful and take care of you quickly. The owner is warm and always thanks you for coming in. I also appreciate that they are open on Sunday afternoons!”
“This UPS store went above and beyond to find a way for me to ship live plants that mean a lot to me. I was shooed off from both FedEx and USPS, but this store showed empathy and put their heads together to find a solution for me. Highly recommend them for all your shipping needs. Great work team!”
“Hannah did a fantastic job solving issues for customers weather on the phone or in person. It’s wonderful to actually see a kind people person. She served everyone professionally & with kindness.Thank you Hannah!!?”
“Absolutely the only ups store I will use in the area. They are super helpful with every single detail. Always package perfectly and I get compliments on how well my items are packaged. The best place to ship hands down. They don't over charge for everything like other places, even other ups stores charge a ridiculous price for the simplest things. This UPS store is the best and doesn't try to squeeze every penny out of you. 5+stars”
“Mark, TJ and Logan are an exceptional addition to your UPS location!!!! They were so very helpful and kind when I walked in with multiple Amazon returns. They definitely went above and beyond so that I had a good experience. I will surely be using this location in the future! Thanks guys, keep up the great work!!!-Julie :)”
“The counter staff are friendly and efficient. I had a problem with an Amazon return I left there and called the next day to see if there was anything they could do to help. I wasn't expecting much, but the owner, Adele, went above and beyond to help me figure out what had happened and how to fix it. She was patient and friendly and emailed me detailed instructions to follow. Excellent customer service!”
8:30AM - 2PM
87 Grasso Plaza Shopping Center, Affton“This place is the absolute best. The staff here is knowledgeable and polite even when I slip in 7 minutes to close. They always answer every question I have and continue to find better quality yet lower cost methods of shipping the various items I sell online. I have come in for notary services, shipping needs, and once or twice just for a roll of tape and a pen. The manager Tom is smart as a whip and his customer service skills make you feel like you're the only one in line. I can't say enough good things about this place. I will never go anywhere else.”
“1st time here! We came on a Sunday morning around eleven and it wasn’t busy at all. We was in and out in less than 5 minutes. I just needed to drop off some Amazon packages to go back to them. Quick and easy.”
9AM - 2:30PM
8816 Manchester Rd, Brentwood“I was a little wary given some reviews I've seen for other UPS Stores, but I had a really pleasant experience. Went to drop off some Amazon returns and was in and out in probably no more than five minutes, and the clerk who helped me was very friendly and personable. Will definitely use this location again in the future.”
9AM - 3PM
224 N Hwy 67, Florissant“Typically great service, but sometimes employees are standing around using cell phones. These cell phones might be UPS issued, but scary if not. Are employees making social media videos of customers or the UPS day to day transactions to upload. Privacy concern for customers when in a UPS store. Potential lawsuits in the end?”
“By far my favorite place to ship things. Amazon returns are automated. If there is a question, the staff is friendly and knowledgeable. The hours are convenient.”
8:30AM - 2PM
9051 Watson Rd, Crestwood“Me and my friend came in Monday 6/12 at 9:30am and ask for a box size and Maurice and Luke help us look for a box size they help us and we got it I like there welcome and they say thank u for come in and have a great day come to store they will help anybody come in with welcome everybody very helpful”
“Absolutely the best customer service ever!!!!!! Over the phone you can hear the smile!!!! They will pack your items with great care! I am so happy!!!!!! YAY!!!!!! My items arrived in California in MINT condition!!!!! Thank you ever so much, Rob!!!!!!!!”
“I want to give a positive to this facility. I was expecting a delivery of an important item yesterday for my business. Tracking said my mailbox was unaccessible (even though I had received mail yesterday and today.) I went to the post office to inquire about it. The supervisor called me and said it may have been mis-delivered.. At 8:30 PM, my mail person (who I believe is new) showed up at my home with my item. I greatly appreciate the fact that my mail person would come back with my item on a Friday night at 8:30 PM. I understand they are changing things up here and mistakes happen, but this location and its personnel went out of their way to get my item to me. It's great to see people who still care. Thank you Shrewsbury USPS. You all are appreciated.”
10AM - 3:30PM
10990 New Halls Ferry Road Suite J, St. Louis“Long time and loyal customer. I got my first box when the store was at Clock Tower as a Mailbox, Etc. They moved to their New Halls Ferry location, and I stayed with them, even with a change of management, I still get great and friendly service there. For those who cannot or do not want to receive packages at their residence, I highly recommend getting a UPS Store private mailbox. One stop, and I get everything at once.”
“I 100% recommend this store! The entire staff is so professional friendly and helpful. I completely trust them with my business shipping daily. I have tried other stores and this one is the BEST by far!”
“Li sometimes drive 25 minutes just for this locationWhat an amazing crewThey do everything they can to make you leave the store as fast as possibleThey are effective knowledge and extremely nice !Good job UPS You really care about hiring the right people”