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June 2023 by Robert Chambers
After checking the time of closing of the drive-thru, which says 5:30 p.m., I went to First Mid Bank only to find out that the drive-thru closes at 5:00 p.m., not 5:30 p.m. as the website has said. Somebody needs to update their information.
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January 2023 by Rebekah O'Neill
People in the bank are helpful and pleasant. That does not make up for having a truly terrible app, terrible online, terrible customer support phone service, terrible debit card functionality. So, many things that make everyday banking virtually impossible.
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March 2022 by Oliver Nielsen
We recently financed our home at Lake of the Ozarks with FirstMid. We also moved all of our banking services to them as well. Anything we have done with them has been seamless and professional. Its great to walk into a bank and have people know who you are!
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November 2021 by Cyndi VanHook
Susie and everyone at Providence are very knowledgeable and helpful... a bank with a welcoming warm feel to it. I immediately felt taken care of. Thank you Susie and Providence Bank for all you have done for our community!!
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April 2021 by Coral Reef Seafood
Susie and everyone at Providence are very knowledgeable and helpful... a bank with a welcoming warm feel to it. I immediately felt taken care of. Thank you Susie and Providence Bank for all you have done for our community!!
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January 2021 by Jordan Nah
Really friendly and the staff will learn who you are very quickly. They also catch suspicious activity and will report it to you
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October 2020 by Michael Lumby
They offer Free checking, and free is hard to beat!!A convenient ATM and helpful, professional employees!!
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August 2020 by Tim Fitzgerald
We have been a member of Providence Bank for just over 7 months and I cannot say enough great things about them. Susie Danforth, Manager, has consistently gone above and beyond anything that is required of her. She is always extremely pleasant and offering to help in any way she can. She personifies what every client would love to have in their relationship with a banking institution. We have also had the luxury of dealing with Dustin and several other employees of Providence Osage that have all been excellent bank service employees as well as just all around great people.If you are looking for a bank to establish a relationship with in Osage Beach I would highly recommend Providence Bank. You will be rewarded with pleasant people and great banking experiences.
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June 2020 by Sherrie Coffey
I was able to refinance my home through Providence Bank. Mike Love and Laura Pattrin made the experience easy and effortless. Mike took the time to explain everything to me very well and it could not have gone better. I was very excited to take advantage of the low rates and save money. Wonderful experience! Thank you!
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March 2020 by David Payne
Opened a free checking account online and needed to stop by the branch to sign some papers. It was the best experience! Friendly, professional, respectful and helpful. Excellent customer service! Thank you.
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February 2020 by Richard Anderegg
When you do business with Providence you are treated like family. They know the members of my family by name. As a male who doesn't like filling out forms, I'm always relieved that they will fill out my deposit for me.
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October 2019 by Rain Dining
Great customer service! Very friendly and efficient.
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February 2019 by Shanna Monroe
Enjoy banking here! Every time I come there they know my name personally.
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November 2018 by Bettina Whitman
Helpful staff
