-
February 2024 by Dave Ashabranner
The guy there wasn't very knowledgeable said I couldn't use a dolly on a rear wheel drive car even though I already had reserved a dolly for my car and was told it would be fine ended up costing me money and gas because I had to get transport in wentzville and return it there when done and they refused to make it right very unhappy about this won't go there again
-
January 2024 by Oleksandr Lazariev
Overpriced, check out Budged or other competitor
-
November 2023 by T H
Every time I come here they give me amazing customer service. Even when there was an issue with availability they had a resolution. Best UHAUL in STL.Deshaun, Jason and Henry are great.
-
October 2023 by Janene Toso
Always a good experience here. Employees are always very friendly and helpful.
-
September 2023 by Jessica Kontz
The customer service was great on Page St. He was very kind and quick. The only thing is that I didn't expect it to be so expensive. Moving is expensive enough and we're were a bit tight on money because of everything that's been going on. You have to do what you have to do though but it would've been such a blessing if it was a bit cheaper. Besides that though, I honestly can't complain
-
September 2023 by Jessica “Jess” F
Went in there on this past Saturday. First of all he was rude. Second, we were looking to purchase a used uhaul. He directed us to a 26’ with no cab. Useless. We specifically asked about a smaller one that another location had called to inquire about for us. They said they sold it and said lady at the other location didn’t know what she was talking about and wasn’t up to date with their inventory. Today (Wednesday) we spoke to the lady at our uhaul location again. She called this location and spoke to the manager who informed us that they sold the uhaul we inquired about on Saturday, yesterday (which was TUESDAY). Looks like he didn’t know his own inventory.
-
August 2023 by fly woods
Charged me $25 cleaning fee when there wasn't any trash in the truck , only moved a couple refrigerators and there were brand new, only shrink wrap no Styrofoam or anything.
-
August 2023 by Luca
Everyone at this location was very helpful and pleasant. Service is quick, and they always have a plenty of inventory. I rented a truck here many times, never an issue.
-
August 2023 by Ali Ghubaish
Very rude lady manager who doesn’t know how to talk to customers. Save yourself from being looked down upon and try to do an online pick-up from this location.
-
August 2023 by Ana Luisa
Very bad customer service delay a lot get vehicles and stresse a lot to return people and sistem to slow …
-
July 2023 by Ellis Smith
I needed and hitch installed , this was the place to get it done. I got my hitch installed by James Mc. this guy is fantastic you can trust him when he works with your vehicle.
-
July 2023 by Wesley Slocum
Great & friendly staff, quick service for rentals, was in & out in under 10 minutes. The drop off was just as easy, and the vehicle was super clean!
-
May 2023 by Kari G.
I had an excellent experience today getting a hitch installed. The staff is friendly and professional. While I waited, several employees greeted me and asked if I'd been helped. Impressed with how clean and organized the store is too. James, installer, was friendly and efficient. He got my vehicle in on scheduled appt time and completed it as promised. Definitely recommend this location! Thank you!
-
May 2023 by Jason Shortt
Made an appointment to have a hitch put on my Toyota SUV for 10am the next day. Install went fast and was done by 10:20. Both guys I dealt with were very nice and professional. Bike rack fit great and I'm now exploring the Greenways around St. Louis.
-
May 2023 by M FerMas
Good service is always provided so we have rented trucks and vehicles for at least 4 times already. There's always ample inventory. Reserving, retrieving vehicles and returns have always been quick and efficient
