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March 2024 by Bo Jones
The Overland Post Office 63114 is the WORST on record! I'm shocked they remain open. Mail is delivered rarely & if you are lucky you may get your mail once every two weeks. Mail personnel are extremely hostile, argumentive & should be fired. Extensive investigation long over due!
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March 2024 by Dan
Mishandled mail causing the packaging to be damaged and undeliverable. The packaging was removed and contents returned to me in a plastic bag. When i took it back in to have it remailed the lady claiming to be the supervisor Christina Lewis claimed says that they dont care and i have to pay to ship it again.. DO NOT USE THIS LOCATION.
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March 2024 by Aaron Armstrong
Avoid this P.O. like the plague if you value the mail your sending. I have "lost" numerous packages to this location.
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March 2024 by Karan Singh
My package said do not bend , the postman bent it around and stuffed it in the mailbox. I took it to the post master, showed the do not bend stamp on it.He tells me if it doesn't have a cardboard backing , he can't tell... took the information , asked me to reach out to the company to replace the documents. Well... they cost $650 and is a license , no one is gonna replace is for free. Asked me to ask the company if they had insurance on it.I will have to talk to someone else for the damages now , they are very unprofessional
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December 2023 by Joanna Terlecka
Don't want to fix mail box looking packages in without keys can't get out delivery says its delivered on this date but actually it's not you got to call to figure out where you Packages are . My check it's late almost whole week wth we have bills to pay very poor service
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October 2023 by Pope
Once again this post office delivered my package to the wrong address. This happens at least one out every 10 packages that I have delivered. This post office has been a complete disaster for the last 10-12 years. Packages get delivered late or to the wrong address all the time. Rude customer service when you go into the post office. When are they finally going to hire a decent competent manager and postal carriers?
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August 2023 by Jasmine Williams
2/4 days at a time We are missing mail, They DO NOT DELIVER FOR DAYS!! THANK GOD IM IN THE PROCESS OF MOVING
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August 2023 by Daniel Litz
Idk if it’s the mail carriers fault or not. They may be overworked (based on 630-7pm delivery times).But someone isn’t doing their jobs.Days without mail when things we’re supposed to be delivered.Late deliveries.We have tracking. You guys scan it into your own facility. We can tell when something wasn’t delivered and was forgotten about for days to a week
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July 2023 by Rube
Why are postal employees at branches so rude? I don't understand. It's not like you were recruited, you applied for that position. If you don't like it then leave, but being condescending and uncouth isn't the resolution to your unhappiness in life or with your job. It's too much going on in the world for people to not be kind to one another and at minimum courteous. Geez
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July 2023 by Cheryl Polk
I have never had any issues at this post office I live in Florissant but will make the drive to this location. Clerks always speak and are knowledgable and service is in and out on week days
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July 2023 by Eric
So according to your clerk that was working the counter today if you have something being shipped out for regular ground delivery that means that gives them the right to handle your package any way they choose to including throwing things down onto the ground from about four-and-a-half 5 ft in height. Had my contents not been secured properly they would have definitely have broken. So does that mean if I choose to have something overnight deliver you guys are going to roll out the red carpets or what? Because if not maybe you should re-educate your clerks
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June 2023 by Kee
The mailman who delivers for this branch lost 4 of my packages already, it’s ridiculous that i have to be forced to pay for a P.O. Box just to make sure my items are where they say they are.. I’ve been in my area for 7 years and had the exact same mailman but all of a sudden this year I’ve had more issues with usps losing my items then I’ve ever had.. it’s getting extremely frustrating and now their phone number is disconnected so i have no one to report to about it.
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April 2023 by Gayle Apenbrinck
Showed up 5 min before close to pay and send a box and was turned away. “We’re closed.” Can’t get mail for a week, can’t send packages out. What a great facility. This location is laughable.
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April 2023 by Bunni Senpie
They lost a very expensive package of mine that I am unable to get a replacement or refund for. In my attempt to get some type of resolution or basic information about what happened I've been dismissed, hung up on, and lied to. Absolutely terrible
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March 2023 by Ta'Lyssa Jones
They lost a very expensive package of mine that I am unable to get a replacement or refund for. In my attempt to get some type of resolution or basic information about what happened I've been dismissed, hung up on, and lied to. Absolutely terrible
