The United States Postal Service location at 2318 Woodson Rd is consistently praised for its excellent customer service. Reviews highlight that the clerks and personnel are extremely helpful, very courteous, knowledgeable, and very nice. Customers report that employees have gone out of their way to help them and make visits efficient, with service described as in and out on weekdays. This location is considered reliable, with one reviewer noting they haven't lost a package yet, unlike other area locations. Some customers specifically drive to this post office despite living elsewhere due to the positive experiences. While acknowledging that the USPS as a whole faces significant problems from the national labor shortage, reviewers emphasize that these issues are not a reflection of the fault of the employees working at this particular location. The post office also offers walk-in passport services.
I go to Overland branch always quick friendly professional
March 2026
The associate Heather was alone in the building when I got there, there was a long line but she got everyone through Quickly and efficiently. Excellent service, definitely deserves a raise.
October 2025
I am surprised by all the negative reviews. I frequent this post office and usually can get in and out quickly. The staff has always been super helpful. I live in this area and definitely don't want the negative reviews to overshadow the good job the workers are doing at this location.
