“Called close to 10 Stores to try to find what was going on with the warranty on my alternator. I had the date the time eve the credit card transaction. No store was able to find the transaction. Then Came Erica….I beyond speechless. I really need to find out how to get ahold of her managers manager. She spent 30 plus minutes on the phone tracking down the receipt. Found it, gave me the info to go to a location near me (I’m 6 hours away) told me there’s still a warranty on it and if the locations here give me an issue they can call her and she will iron it all out and guess what she did…just that! The store called her and her exact words were “This guy has been thru it all for something he’s owed” I cannot thank her enough. All this happened on Feb 4 2026. I’m only writing this thread late because I’ve been ill. Erica…thank you!”
Battery Stores
“Called close to 10 Stores to try to find what was going on with the warranty on my alternator. I had the date the time eve the credit card transaction. No store was able to find the transaction. Then Came Erica….I beyond speechless. I really need to find out how to get ahold of her managers manager. She spent 30 plus minutes on the phone tracking down the receipt. Found it, gave me the info to go to a location near me (I’m 6 hours away) told me there’s still a warranty on it and if the locations here give me an issue they can call her and she will iron it all out and guess what she did…just that! The store called her and her exact words were “This guy has been thru it all for something he’s owed” I cannot thank her enough. All this happened on Feb 4 2026. I’m only writing this thread late because I’ve been ill. Erica…thank you!”