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“After a long day at work this gentleman was phenomenal great customer service patient and did it with a smile the entire time I appreciated your customer service T’Ziah”
“Been coming to this store for a long time and it is always well staffed and rarely any wait. Matt is incredible, kind, and very helpful. He was able to advise me on options for the best way to print for a symposium presentation and the graphics came out great.”
“Keanni was awesome and found affordable ways for me to mail my packages off.I had been at other ups locations that I felt was price, gouging me. She was patient kind knowledgeable and professional”
“I would like to say I visit this location on a regular, they are always polite willing to give the extra mile and help! Today my ups great experience was with Raj!”
“The sweetest man works here! I ran out of packing tape so I planned on purchasing some when I arrived at the store, but he asked me if I had my return label and when I responded that I did he told me to just leave the package on the counter and that he’d tape it up for me. All the while he was very friendly and funny. I will definitely take all future packages here for shipping!”
“The manager went out of his way to help us notarize some mortgage documents even though the store was slammed from the holiday rush. We are so grateful! Awesome service by the whole team!”
“How about this: “I had an exceptional experience at the UPS Store thanks to Eric Corp. He went above and beyond to assist us as a notary, staying late and even guiding us through typing out our handwritten documents on our phones. When our phones were running low on battery, he even recommended we visit the Apple Store and waited for us to return. Eric’s helpfulness and kindness made this visit truly memorable.”
“Yazmin and Nathan provided excellent customer service. They guided me to the locations for recycling phones and laptop batteries, and were very helpful throughout the process. I appreciate their assistance!”
“At first I was upset about being charged a dollar and some change to print my labels while shipping a 40 pound and 10 pound package…..but then I remembered these stores are privately owned franchises. Being a business owner for 17 years I understand you must cover expenses as a small business owner. Good service by the staff here and glad to pay for printing the labels.”
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“I've read all the negative comments about the Raytown UPS Store and its staff, and frankly, I'm in disbelief. As a Black woman with deep roots in this country—my family lineage dating back to the 1800s—I've been doing business with this Postmaster and her staff for over four years. Not once have I experienced any of the racist behavior being alleged, nor have I witnessed it directed at other Black customers.
Until I see it for myself—or hear it directly from the Black business owner next door, who interacts with her regularly—I'm calling this what it looks like to me: baseless and misleading.”