The UPS Store #4890 in Kansas City is a locally owned and operated business located in the Watts Mill Shopping Center. It offers expert packing, shipping, printing, custom print jobs, document finishing, a mailbox for mail and packages, notary, shredding, and faxing. The location has plenty of supplies and provides lots of services, including packing items for you and PO boxes. They will accept USPS packages as well, which makes it very convenient. Customers love this UPS store. The staff, including a man with a cowboy hat, is always very pleasant, happy to assist, and does whatever is needed to address the needs and concerns of customers. They are very, very helpful. In one instance, when a customer error caused a problem, the local store, its driver, and team members went the extra mile to assist, demonstrating exceptional service. The owner has also come through in a crunch for customers. Reviewers have had great experiences and encourage everyone to check them out.
Friendly and patient, helpful staff. Returning an item to seller process was a breeze. Recommended!
September 2025
The first store I went to (12120 State Line) didn't have the box I needed. They called around and found a nearby store that did. This store sold me the box and provided the packing material I needed at no cost. Employees at both locations were friendly, cheerful, and incredibly helpful.
August 2025
Yazmin and Nathan provided excellent customer service. They guided me to the locations for recycling phones and laptop batteries, and were very helpful throughout the process. I appreciate their assistance!
