The UPS Store #4890 in Kansas City is a locally owned and operated business located in the Watts Mill Shopping Center. It offers expert packing, shipping, printing, custom print jobs, document finishing, a mailbox for mail and packages, notary, shredding, and faxing. The location has plenty of supplies and provides lots of services, including packing items for you and PO boxes. They will accept USPS packages as well, which makes it very convenient. Customers love this UPS store. The staff, including a man with a cowboy hat, is always very pleasant, happy to assist, and does whatever is needed to address the needs and concerns of customers. They are very, very helpful. In one instance, when a customer error caused a problem, the local store, its driver, and team members went the extra mile to assist, demonstrating exceptional service. The owner has also come through in a crunch for customers. Reviewers have had great experiences and encourage everyone to check them out.
I would highly recommend this location. The manager Taron does an outstanding job every single time. He is funny and personable, even going out of his way to help me with something completely unrelated to his job today. Thank you Mr. Taron for your kindness!!
July 2026
Staff is helpful. I had a lost package and received specific instructions on how to recover a refund. Grateful for such a knowledgable crew.
July 2026
I have always been able to count on them to deliver my packages with care and speed.
