The staff at this US bank branch is very friendly and courteous to customers. They are extremely helpful and military friendly, and good customer service. Accounts are opened and the staff were able to walk customers through the app. Many years of banking experience was that the branch is highly recommend for anyone banking needs. Overall the experience is easy, understandable and much appreciated, made a preferred branch that customers will be back to.
The staff is very friendly and courteous to the customers they interact with. I highly recommend this branch to anyone with banking needs! This is my preferred branch.
May 2024
U.S. Bank is terrible. Website said branch in Springfield was open Saturday till noon. I go there and guess what Closed. I closed my personal account with them years ago. Now I will be talking to our company about switching to another bank. Worst customer service .
January 2024
Closed for 1/2 inch of snow. Websites give no clue if they're open or not and there is no local phone number. Now I have at least one major payment that will be late, damaging my credit.
