Johnston & Murphy is a store known for its high-quality clothing and stylish shoes. Customers often find the staff, especially the store manager, to be very helpful and professional. One employee, Travis, stands out for providing excellent customer service, patience, and knowledge. Many reviews mention how Travis goes above and beyond to help customers find the right shoes, shirts, pants, and belts, making shopping a pleasant experience. Customers appreciate the wide selection and the quality of the products, noting that the shoes are comfortable and durable. The store's service is described as old-world, friendly, and attentive, which keeps loyal customers coming back even after years of shopping there. Despite some customers traveling long distances to visit, they are willing to do so because of the great experience and the trusted staff. Overall, Johnston & Murphy offers a combination of quality, style, and exceptional customer service that leaves a lasting impression.
Travis knows everything about quality shoes and how maintain them.
April 2026
Had a great experience here. Travis was super helpful in finding the right shoes.
April 2025
Amazing customer service and really high quality clothing. Spent 5 hours trying to find nice fitting shirts at the mall.. should’ve just started here.
