The Best Western Coachlight offers a mixed experience for guests. The rooms are generally described as spacious and comfortable, with one reviewer noting the room felt "like a home." However, cleanliness issues were reported, with one guest finding a plastic bottle and spilled soda in the room. The hotel's amenities received varied feedback. The pool was closed for repairs during one guest's stay, which was disappointing. The continental breakfast was praised as "delicious" by one reviewer but received a more neutral assessment from others. The staff performance was inconsistent, with the night check-in staff described as "great" but the morning breakfast staff reported as "rude" and disrespectful towards guests. One reviewer had a pancake thrown at them by a staff member, who did not even apologize. Overall, the hotel seems to provide a decent value and location, with one guest appreciating having a "safe, dry place to stay" during bad weather. However, the management may need to address the reported cleanliness and staff behavior issues to improve the guest experience.
Clean hotel, newly updated rooms. My only complaint is that the beds are very stiff.
July 2025
My 9 year old grandson says the room was super comfy with tons of ants in the bathroom tub area and on the table. My four year old says the pool is broken so no swimming today. The continental breakfast was delicious.
July 2025
Great Place and the staff was very good. easy access to and from the highway with lots of things to do nearby.