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January 2024 by Lisa Chaney
Knew what I was there for and was led by sales associate.
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January 2024 by Raegan Arjes-Maddox
First time in this store. Clean, stocked and the employees were very friendly.
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December 2023 by Benjamin Zalneraitis
Big and tall section does not stock for tall people
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December 2023 by Lisa Marie Michaelis
Jcpenney has gone completely down hill . Selling products for 55.00 that's available elsewhere for 20.00. No customer service in store ,online or on the phone. 3RD generation shopper and I'm done . Been a credit card holder for years . Never missed a payment, most of the time don't have a balance at all. This year I had an 11 year old grandson die ,a move . Some hard times. JCPENNEY just cut my credit card limit. Never been late ,missed a payment. Because I am have some high credit card balances although not with them they made this decision . JCPENNEY was in bankruptcy not me. Definitely done with Jcpenney their bad customer service, overpriced products, loss of Sephora now this I'm done .
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December 2023 by William Rogers
The store has plenty of spaced out room to Adventure through, lots of items on sale in the store.The JCPenny store was recently renovated in the last year. Cool people to talk to at the store if you have any questions about what you are looking to purchase. It’s a lot better then shopping online and being at the mercy of the person you are speaking with on the phone or texting in a message with the customer service person. Plus if you get hacked and someone starts playing with you and causing issues so I would say it’s better just to get some clean air and sun and check this JCPenney store out they big enough to keep your distance and get your shopping done.
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November 2023 by Gloria Valdilles
Mostly fine except that they forgot to take off an ink security tag and we didn't notice until we got home. Had to drive all the way back to get it removed.
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October 2023 by Sheneley Solon
Great customer service, the ladies in the fragrance department where great! Hillary and Debby are awesome!
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October 2023 by Jennifer McAdams
Not many JC Pennies left..grew up with them...good to have a few to still shop at
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September 2023 by John Roberts
The last of the JCPenney's I was really happy to find some great deals here I would definitely be going back I give them five stars
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August 2023 by Papa Bravo
Bought a 1.5 carrot wedding ring set at the JC Penney jewelry counter. The jewelry counter clerk spent nearly one hour with us, she was Great!
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July 2023 by Debbie Howe
This store has major issues!! Highly discourage anyone from purchasing from the jewelry department at this store! My fiance purchased a ring for me with a lifetime warranty. One of the stones fell out so we brought it to the store to be replaced. Six weeks later they called to say it was ready. He drove an hour to pick it up. He pulled it out of the bag to find out the stone was still missing! They never sent it off! It remained at their store the whole time! They've had my ring since April 26th, and it's still not back! Almost three months! And, if you try to call their store, no one will answer the phone!! I will NEVER do business with JC Penney's again!! With ANY of their products!! No wonder they shut down so many stores!! Horrible customer service!!
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July 2023 by Alain Hernandez
I just pray God this beautiful stores continue doing businesses. Shopping experience is so relaxing and pleasant. Staff is super friendly everywhere i go. I definitely recommend shopping at JCPenney.
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July 2023 by Josh jones
Visited there yesterday it's a full-sized JCPenney's with all the amazing gills you would expect from a JCPenney friendly helpful staff
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May 2023 by melba kronable
I have always had a good relationship with JCPenny. My only concern is the selection of petite clothing for women. I normally buy my hair products there as they do have a lot to choose from. I also like the fact that they have a Sephora's. I am not in awe of the jewelry. Too expensive and the gold is not of good quality. Still a nice store.
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May 2023 by Mariah O'Bea
Didn't find anything I was really looking for but they do have a good selection and their jewelry is awesome