JCPenney is a well-known retailer that offers a wide selection of apparel and home furnishings for the whole family. The store in Rolla, MO, stands out for its cleanliness and organization, providing a pleasant shopping experience compared to other locations. Customers appreciate the spacious layout, allowing them to explore various departments easily, from jewelry to shoes, with many items on sale. The store has been recently renovated, enhancing its appeal and efficiency. Shoppers have noted the friendly and helpful staff, making it easy to find assistance when needed. While most experiences are positive, there was a minor concern regarding a forgotten security tag on a purchase, which required a return trip to resolve. However, this did not overshadow the overall satisfaction reported by customers, who often find great deals and enjoy their shopping visits. The JCPenney jewelry counter is particularly praised, with staff willing to spend time helping customers choose their perfect items. Overall, JCPenney continues to be a go-to destination for quality products, excellent service, and a great shopping atmosphere.
Good variety of decent clothing for all family members, great sales, too!
January 2026
I like JC Penney. This store is so small and the petite selection seems geared to grannies! I'm no spring chicken but I like things other than elastic waist bands and polyester sweaters.
December 2025
The ladies at this Jcpenny’s store are so sweet and helped me with so much, from helping me return my necklace to escorting me outside when there was creepy people and I was too scared to alone. Thank you guys so much! :)
