Planet Rent To Own is a business that offers a helpful and understanding approach to its customers. The program is described as great, with fair terms, and the staff is generally seen as informative and fast with the paperwork. Customers appreciate the business's willingness to work with them, such as being understanding if they are late on payments or need assistance. The company is also praised for providing additional services like tire replacements and oil changes. While one customer expressed dissatisfaction with the way they speak to customers, the overall sentiment is positive, with many loyal and happy customers.
Love that they help you out if you keep in contact with them like if you're going to be late paying just talk to them they are normally understanding i paid my car off a year and a half before contract was supposed to be up they also helped with getting us 4 new tires
June 2025
Definitely not satisfied with the way they speak to their customers especially those that have been loyal to them Jimmy just doesn't seem to care and is just as rude as the office staff
April 2024
I've done business with PRTO for the past 7 years and have always received excellent service. The program is great, and terms are fair. Jimmy was informative and fast with the contract paperwork. I am a happy and loyal customer!
