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February 2024 by saige addington
Took my car there and was very pleased with the company. My favorite employee was jj very cute too
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February 2024 by Curvin Zimmerman
Horrible service. Wouldn't even look for the leak on my tire, just wanted to sell me a new one. I could right a chapter but they're not even worth wasting time on.
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February 2024 by Leonard Montes
Friendly, fast, efficient
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January 2024 by Hawk Tomahawk
Honestly they didn't deserve 1 star. Took hour and half, ( with appointment) to tell me they couldn't repair a flat. Than, without my knowledge took the time to look over my vehicle, just to try an up sale me 2500 worth of stuff. Needless to say, I took it to a different store and got my tire repaired in 20 minutes. O, ya...they looked at all the up sale and turns out...my vehicle is just fine. What a joke.
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January 2024 by Jeremy Crooker
Guys were great, shop & waiting area were clean. They were fast and efficient, knew their jobs - or at least they acted like they did ? will go back.
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January 2024 by James Keeter
OK, I had to get another pair of tires for my Yukon. They had the best price for my bridgestones, and they were also able to get me in on short notice. Customer service was great, and the service was fast.
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November 2023 by Ron Johnson
We were traveling through Sedalia and had a flat that couldn't be repaired. Called the store to see if they had a set of tires that I needed and they did and were able to install them and get us on the road in a short time. Excellent service!
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October 2023 by Matthew Davis
These guys recently helped me with a problem where my tires were scraping my fenders. It ended up taking more than a month after I bought the first set of new tires to finally resolve it all, which wasn't their fault on the time thing. Throughout, the manager here did everything in his power to make it as painless as possible. Never had a mechanic bend so far backward to help me, and it really means a lot.
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September 2023 by Garrett Christensen
Firestone Sedalia scratched all 4 wheels on my Yukon XL during a routine tire change on a Sunday.The store manager has yet to call me to discuss the issue.Person in charge had the guy who did the damage take photos and send to store manager.Employee misquoted tire size charge on appointment quote.Tire size = 285/45/R22Not military friendly.Do not recommend.Service: Tires
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July 2023 by VIT B
We did alignment today at Sedalia Firestone.manager not nice. Driver seat was dirty .workers close was dirty .left black stains on seat.We not happy with alignment because this shop not checking ball joints condition before they doing alignment.easy money and no responsibility.not recommend and never use this placeService: Wheel alignment
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July 2023 by Jo Wills
Husband and I had a tire blow on a used U-haul dolly, we just purchased to bring our car on the trip. Going from SW Florida to Roundup, MT. Our road service provider wanted to send us to Kansas City Firestone, but the tow truck that happened to be in the area and immediately available recommended your location and got the best service. We are a little later in getting out on the road, but your guys did their job. We bought a set of tires and kept the good one for a spare when we find a rim. When our tire blew out the roGreat service got us back on the road quickly.
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June 2023 by Amy B.
We came in here less than a year after having purchased 4 brand new tires. One of them was showing steel belts. The guy REFUSED our warranty and tried to sell us another four tires. He said he could not sell us just one, even though only one tire had wear on it. You know they would keep all four tires, sell three as almost perfect used tires and charge us for four. NO THANK YOU. They've Lost our business for life and I will continue to tell everyone I know NOT to use them. They are 100% UNTRUSTWORTHY. .
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June 2023 by Roy Rodriguez
I booked an appt online on a Tues night for Fri. They called on Wed to say they had to order the tires so my appt would be Sat. OK. On Sat, I called to make sure my tires were there and was told they were not. They said they would call me back to follow up. They never did. So on Mon afternoon I called and they still had not received my tires and worse yet, didn't know where they were. They said they would call me back. Two days later and have not heard a peep. Meanwhile I called another shop on Mon and got my tires installed yesterday. Too bad zero stars is not an option. Terrible customer service. They won't be getting any of my business.Service: Tires
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June 2023 by hillary hamilton
The rudest people I have delt with in a long time. Never go back there. Told us something different over the phone then a bigger number when I went to pay.
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May 2023 by Andrew Brackett
Staff was extremely friendly, when I scheduled my appointment they were fast and understood all my service needs. When arriving for my appointment a week later they knew exactly what I was needing performed and were able to get the work started right away. Everything was done perfectly and I would highly recommend anyone needing service work done give them a call! Thank you all for getting me back on the road!
