Home Improvements in Sedalia, MO

“Great experience today. Liam in plumbing was especially helpful when I was purchasing a water heater. The store has a ton of options whenever we’re looking for hardware and I’ve away purchased a variety of tools from here.”

“Want in to get some weed spray the lady was really helpful, got to counter to pay, had tax excemt form lady at counter also really helpful I would recommend them”

“I stopped by Lowe’s early yesterday morning (around 8 a.m.) to verify the actual size of two doors I had special ordered. While I was in the receiving area, a young associate was kind enough to help me measure both doors and make sure everything matched up—really appreciated that extra effort.

Later in the afternoon (around 3 p.m.), I called the store to see if someone could have the doors brought up front. After working through the automated system, I reached a team member who assured me someone would be available to help when I arrived.

When I got back to the store, though, there was no one at the Pro Desk or the order desk. I asked another associate in a green vest for help, and he directed me to wait at the desk. That’s when I ran into David, who had just started his shift.

David immediately stepped in to help. He called for assistance over the radio, but when no one responded, he took it upon himself to handle the situation. He helped me locate the doors, get them loaded onto carts, and made sure I was taken care of. On the way out, we noticed that one of the doors might have been missing brick mold. Even though it wasn’t his department, David again reached out for help to get it sorted out.

At that point, another team member came into the receiving area, but instead of helping, she began criticizing David over things that were clearly outside of his control. It was honestly surprising to see, especially considering David was the only one who had stepped up to assist.

David showed a strong work ethic, professionalism, and a willingness to help when no one else would. He made sure I got what I needed and handled the situation the right way from start to finish.

Great job, David—and thank you to the young associate earlier in the day as well.”