AutoZone on E. Kearney St. in Springfield, MO is a leading retailer of auto parts, maintenance items, and car accessories. Reviews indicate that service quality can vary by location, but at this store, employees are frequently described as very friendly, very personable, and usually knowledgeable. Customers report that staff are helpful and go beyond what is expected to get the right parts, offering assistance like running diagnostic scans and even showing part locations on the vehicle. The store provides great service, replaces parts quickly, and will match prices. A key advantage noted is the good warranties on parts, which are often not available at other auto stores, allowing for replacements even if a customer pays a bit more. This combination of helpful service and strong warranties secures customer patronage and loyalty.
