AutoZone on E. Kearney St. in Springfield, MO is a leading retailer of auto parts, maintenance items, and car accessories. Reviews indicate that service quality can vary by location, but at this store, employees are frequently described as very friendly, very personable, and usually knowledgeable. Customers report that staff are helpful and go beyond what is expected to get the right parts, offering assistance like running diagnostic scans and even showing part locations on the vehicle. The store provides great service, replaces parts quickly, and will match prices. A key advantage noted is the good warranties on parts, which are often not available at other auto stores, allowing for replacements even if a customer pays a bit more. This combination of helpful service and strong warranties secures customer patronage and loyalty.
Richie and his team are instrumental in how smooth and efficient our business runs! There isn’t anyone more knowledgeable around!! Thank you for all your hard work!
May 2026
Would be 5 star, but I asked the guy at the counter if he was going to put my phone number in so I can get my points, and he acted like it was a problem. One of the reasons I went there was because of the deals on my app were attractive. Other than that it's good!!!
April 2026
Very helpful ! Manager she is helpful & Nice ! Good with customer's
