Bank of America is a bank with both pros and cons. Some customers report very positive experiences, praising the friendly staff and the best customer service at this branch, describing their behavior as delightful. Others mention no issues and find the employees friendly. However, some long-term customers express frustration, citing problems with unauthorized credit card transactions and difficulty reaching support. A common note is that the bank is located in most places, though specific business hours, like a lobby opening at 10am, are mentioned as a drawback by some.
After the extremely disrespectful interaction with the gentleman at the sunshine st. in missouri, I spoke with Kelly at this branch and he was helpful, kind as well as polite.
November 2025
It's clean and never too busy but they don't let their own customers use the restroom lol. They used to...
September 2025
Personally, I had a difficult case and the staff here helped me out. All the best to you. Thank you for your work.
