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“Trish Reyes was a DOLL to work with! So professional, helpful, timely and made my experience incredible. I will definitely be telling everyone I know to work with Tish for auto loan approvals through America’s Credit Union in the future. Tish, thank you for being so personable, knowledgeable and supportive! You are the best!”
“If you have a business, or are just opening a business, Southern Bank is by far the best bank you could possibly hope to work with. From the loan officers to the bank tellers they are the most helpful people I have ever had the pleasure to work with. Christy and the team at the Republic Road branch are very nice and always have a smile for you! Very professional and extremely helpful. Thank you for what you do!!”
“This is the best bank in town! I have been banking with Central Bank for years. Jo and Lacey are the absolute best and the tellers are always so friendly. I always love going to the bank at Hammons tower simple because of the staff they have.”
“This is the second time Sierra has waited on me. She is amazing, very friendly, professional, and very helpful. She treats her customers with respect and kindness. An amazing person!!”
“Working with Kaitlyn at Foundation Credit Union on our auto loan was fast, easy, and worry-free. Kaitlyn was friendly, professional, and put us at ease. She got us a great rate and the payment we needed. All in all a very pleasant experience. That’s why we always go with Foundation Credit Union.”
“Nicole Aulick was absolutely wonderful in my car buying process. This was the first time I had bought a car on my own and figured everything out as I went. Any questions I had she answered with no hesitation. Very helpful throughout this whole process. I cannot think her enough.Thank you again !”
“My husband and I tried unsuccessfully to set up an online account; so, we went directly to the Southern Bank facility on Sunshine in Springfield, Mo. Dennis Nowak, the Branch Retail Manager, took time from his busy schedule to finish setting up the account for us. He was knowledgeable, experienced, helpful, and patient. He was so pleasant that he made a complicated banking experience manageable. Thank you Southern for hiring employees like Dennis.”
“I've banked with Telcomm for years and have always had great customer service. Specifically today with Anna, I needed help with the online portal and she provided it quickly and expertly. So many less headaches with them.”
“Recently had issues gaining access to my mobile app went into the chestnut store where I was greeted by Adrianne, not only did she help resolve my issue with the app she helped me set my points. I highly appreciate the great costumer service skills which was displayed”
“Lily/Risa is amazingly friendly and always has a smile on her face. She has helped me numerous times with issues on my part. It is truly a family bank. I know most of the employees , thru different areas. Great Service!”
“As a long time member and former employee, Metro CU has been there for me when I needed them. From loans and accounts to time off when my mom passed away, Metro CU and their staff go above and beyond to build lasting relationships. If there has ever been an issue, it has been dealt with in a timely, professional manner. I am thankful to be a part of such a great institution!”
“They're very nice. Unfortunately I can't use mobil deposit because I get paid once a month and they won't let me deposit anything over 2k so I have to drive across town to deposit it. And the hours on here are incorrect so call first before you drive across town like I just did. :(”
“Wow! The manager, Brandon, Connor and I’m sorry I can’t remember the other gentleman’s name, but they were all amazing. Whenever I have a problem of not having my I.D. at the time or my card they always manage to help me out and get through what I need to get through. Again, thanks to all of you. Y’all need some more raises. ;)”
“Trey and heather and the staff at this location are amazing and genuinely care about how your doing they are efficient and go above and beyond to take care of of me even when I have all three of my kids with me which can get frustrating at times they always do and amazing job and have really helped me for the last 3 + years”
“East sunshine branch has the best customer service that Springfield really needs right now.Sheena Carrol and her staff have really done an excellent job.They take banking and customer service to a different level that’s hardly seen.I encourage anyone looking for a excellent experience to give Mrs Carroll and her team a shot.Good job guys”
“I've been banking here for quite a few years starting out when I did my mortgage here. I just recently did an automobile loan here and Karen Neff in the loan department was excellent. She was very professional and made the whole process a lot easier. Karen even followed up with me to make sure my new purchase went well and that I was happy with my loan. Great people who make you feel good about being a customer. I love my bank!!!”
“5/5 stars. Danielle the loan officer was very helpful throughout our entire process. She is a very kind and knowledgeable lady. I really enjoyed how she made herself available for us anytime we needed any help or had questions throughout our process. This TelComm location is my personal favorite.”
“so I had a really bad experience and a lady named Leah there at commerce Bank killed it! I would recommend it if you ever have any problems. search out Leah and she will help you out”
“If you want to be treated like a valued customer and not just an account number then this is the bank for you. They take the time to remember your name and always have smiles on their faces.The attention to detail and friendly service reminds me of what banks used to be! Highly recommended.”
“As always with Simmons, very nice people and very nice building. Love to get my $2 bills here. Wish the savings APY was a little more but not like they decide that here.”
“Caroline Byrd in lending is TEN stars. Every. Time.Excellent communication.Makes it simple and to the point.I have worked with so many lenders through the years and she’s top tier.”
“Legacy is an excellent bank. They've taken great care of my parents-in-law. Just yesterday, their banker, Nicole, stayed at work an extra 30 minutes to help take care of some urgent business.”
“I am a former member who banked with GSB and left because my new employer offered a credit union. However, the credit union was not the right fit for me, so I went back to GSB. They have the best services and the best staff!”
“Savannah was the MOST helpful and the sweetest banker I’ve ever had the pleasure of working with. She was personable and knowledgeable and made our experience a very pleasant one! We’ve had some negative experiences lately but she definitely made up for that!”
“My husband and I had a seamless process in opening a checking account online. It was easy and we received our cards and directions to set up online banking quickly. We live a hour away from this branch and the entire process has been easy and efficient!”
“The staff at this bank are so kind and helpful! We walked in to make a few deposits and Gale (teller) made us feel right at home! She was kind to my two sons (offered them lollipops) and was sweet to our little puppy. I’ll definitely return to this branch. It was one of the best banking experiences my family has encountered.Thank you Gale, and thank you Bank of Missouri!!”
“I love going into Simmons bank, no matter the purpose. From the manager to those who care for customers, you ALL are the best! I've always been treated respectively, and highly recommend Simmons! I especially like the bank unit on east Sunshine, they do a wonderful job! Give them a try, you will feel what I'm saying is true.? Being treated properly is important!!!!”
“I love oakstar! They go above and beyond to provide their customers with the best service around! I had a payroll issue and they went above and beyond to get it straightened out! I highly recommend oakstar bank!!”
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“Absolutely the best bank in springfield! I would recommend to anyone that would like a more personal and friendy bank with staff to customer ratio that keeps the wait short.”