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October 2021 by Mckenna Shook
The staff are amazing!
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August 2021 by Scott Shea
Great staff, great service especially when good customer service is hard to find. Staff is AWESOME and friendly. And they go out their way to explain things!
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February 2019 by Marc Levin
Staff was friendly but beware their flyers they mail out offering free money if you open account there. Spent 30 minutes talking with banker before finding out that they charge nearly $9 a month on the "savings" account.
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December 2016 by Lil bear Kels
It is nice it is in an open area but a pain in the you know what to get out of here.
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August 2011 by storm m.
Tried to cash a check my attorney issued, at their bank on the Medical Mile in Springfield, MO. They refused to cash it because I didn't have an account. I asked them if this was a new law where they could refuse to cash a check by one of their depositors (Trust account) which is supposed to be "cash on demand" and they said no, it was just THEIR "policy". My bank said that Empire was required by law to cash the check. Apparently Empire Bank doesn't know this and believe it can simply rewrite the law by making internal policies. Long story short, I notified my attorney to let him know their refusal and he thanked me and told me he's moving his accounts to Averest. btw: My plan was to open an account with Empire with the $5k but thankfully they saved me the trouble.
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April 2011 by Bryan E.
Empire is the best bank I've ever used. The hours are great, the people are friendly, and they have some great products! I love that I can save money everytime I use my debit card and track my balances from the web on my phone or by text.
