Central Bank is a privately held $20 billion bank holding-company headquartered in Jefferson City, Missouri. The Central Bank family operates more than 250 locations in 78 communities, as well as numerous divisions, including Central Investment Advisors (CIA), Central Trust Company (CTC), Central Mortgage Company (CMC), HSA Central, Central Technology Services (CTS), Bank Central, and Online Central. They specialize in community banking, focusing on delivering cutting-edge technology to their customers in Missouri, Colorado, Illinois, Iowa, Kansas, North Carolina, and Oklahoma; and more than 22,000 ATMs nationwide. Customers praise the exceptional service and friendly staff at Central Bank. The managers and tellers are described as always happy, kind, and helpful, going above and beyond to assist customers. The staff is highly professional yet caring, making customers feel welcome and valued. Specific employees, such as Lisa the manager, Kylie the teller supervisor, Laurinda, and Robert, are highlighted for their outstanding service and efficiency. Customers appreciate the bank's quick response to issues, such as a lost card, and the convenience of the drive-thru. The notary service, provided by Emily McMellon, is also highly recommended. Overall, Central Bank is praised for its exceptional customer service and community-focused approach.
Great bank. Very helpful. Anna was great! I’ve been doing business here for years before it was central. I have never had one single issue.
April 2026
I always have good experiences at my branch in Springfield. Anna was so helpful in getting us the help we needed.
April 2026
Lauren Troxler,was AMAZING Smart, explained everything I asked her gave me alot of information, great customer service and just an all around wonderful person I will keep my banking with Central bank with people like her working there as always have a blessed day
