Complete Automotive has been serving the community for over 16 years and is recognized as a proud member of Springfield Best Auto Mechanics. With two convenient locations near Springfield, it is known for providing top-quality auto repair services. The shop’s talented mechanics are passionate about their work and often identify problems that other shops might overlook, ensuring thorough and reliable service. Customers appreciate the attention to detail, with diagnostics that include printouts to help plan repairs. The staff, including front office personnel and shuttle service, are described as kind, helpful, and friendly, contributing to a comfortable and seamless experience. While not the cheapest option, Complete Automotive is praised for its first-rate care and honesty, especially when advising on major repairs or DIY work. Many clients have trusted them for over 20 years, valuing their fairness and willingness to go above and beyond to assist in emergencies or routine maintenance. The business maintains a clean, friendly environment with informative staff, snacks, drinks, and family-oriented values. Whether handling emergency repairs or regular service, Complete Automotive is regarded as a reliable, professional, and customer-focused shop that consistently delivers quality results.
Trustworthy shop. They went out of their way to help me with a time sensitive repair. Highly recommend.
November 2025
They stand behind their service. Would recommend them to others.
November 2025
Complete Automotive is a top-shelf business! Their attention to detail is remarkable. They diagnose everything a car needs, give you a printout, and that makes it so easy to plan. The front office people are very kind and helpful. Finally, the shuttle service and Shawna are so helpful. Not the least expensive shop, but... read full comment
