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“I love Foundation Credit Union! I got my truck loan with them. Erika Bateman is the BEST! Very knowledgeable! And the pens are the bomb! 10 out of 10 I recommend”
“Erika has been extremely helpful with getting a new auto loan! We have been banking with them for a few years now & the quality of service at both locations is amazing. Would recommend them to anyone!”
“Sincerely over the top service professionalism. Everytime I feel seen heard and appreciated. We were Blessed to have Vicki Whitworth handle our loan. She is a very professional went above and beyond to help us get through the process to reach a positive outcome. It was a very Positive experiance thanks to Vicki Whitworth. Vicki Thank YOU”
“Caleb, is by far the best teller a bank could have. He goes above and beyond any normal customer service. I personal will drive across town just to use him and the Chestnut location.”
“Went to get a truck loan from Amanda golden at the republic road branch in Springfield quick easy maybe took all of about 30 minutes to get a check in hand for the dealership. Definitely recommend her to anyone in the market for a loan. I've had five total loans from telcomm three of them have been from her and i will only go to her in the future for my loan needs.”
“The branch on Battlefield is a great bank. Very different than the branch on Sunshine where they often hang up on the caller instead of answering the phone. Thought it was an accident at first, but it’s happened way too many times to be an accident/coincidence. If they do pick up-they’re very rude.
The Battlefield branch is the opposite-by phone or in person I’ve always been treated kindly & with respect.”
“After the hail storm totaled Mrs. HB's car, we worked with Metro Credit Union for a loan on the replacement.
Liz was great to work with and made the process extremely easy.
I have been a member for several years and with service like I received on this situation, I will be for a long time.”
“Shelly is amazing! I was having an issue with adding a pin to my replacement cards and she helped me! She is super nice and friendly and very knowledgeable! I feel she deserves a big fat raise!”
“Ive been dealing with Volt for about 2 years now. They have always treated me more than fairly and actually gave me my first shot at real loans and building a financial background when others wanted predatory interest rates and very bad terms. These guys came through for me and its been good business and money ever since. Financed 3 total vehicles and a personal loan in 2 years. Credit score has risen probably 70 points just with them.”
“My husband and I have been with Telcom Credit Union for 30 years. We worked with Jack Savage at the Sunshine branch this time and he was knowledgeable, friendly and had us in and out in a timely manner. Definitely recommend Jack and the rest of the Telcom staff.”
“Love this place! I was struggling with car issues and VOLT gave me a loan to help fix it and then it quit shortly after and I was able to get auto loan through them. The whole process was painless and the staff is super friendly!”
“While every person I have interacted with has been excellent-in the hospital and at the Sunshine branch- I just wanted to give an extra glowing thank you review for the wonderful ladies at the Sunshine branch. I have been with them for seven years-ish and they have always provided the most polite, respectful service. I can give no better recommendation to go to this bank for an account. They do the two golden rules of remaining professional and kind even when a stressful situation occurs, and taking time to get to the correct solution deserves the highest praise. Thank you very much.”
“Been banking for over 20 years with these guys. I wanted to leave them a good review because through all the changes and everything with the new people they’ve had to learn. They have still tried everything they can to maintain the same dignity they always had. not a lot you can do about the corporate changes. But I always love going to my bank very easy, simple And they’re always nice and remember me. I think they’re growing pains through changing to multipli are over. There a great bank compared to what ur options are around here I can promise that!”
“I have been a member for over a year now and Summer has made my membership very beneficial and worth changing from another credit union. She has been very helpful on the phone and in person at the Grand branch. I have referred Educational Community Credit Union because of her phenomenal customer service. I will continue to bank at this branch!”
“I highly recommend working with Phil B. at AGCU. He was prompt and responsive to wrap up my auto loan start to finish in a matter of hours making it seamless for me as I was in the middle of my workday. His customer service is paramount!”
“This is a great Credit Union always fast and friendly. Jake is always so kind and helpful when I come in.
P.S. sorry for the marbles in the coin machine”
“So far as being a new member for 4 months this bank is really good. Staff is friendly always feel welcomed. The only small problem I have is there PC online banking sometimes doesn’t work correctly. When I go to log in on my PC version online banking sometimes it crashes with error messages saying you have been disconnected and error shield message. I say the only thing needs to improve is there internet banking on the web browser. They app works great but I like to see my statements on the app as well if that’s possible. But overall a really good Credit Union.”
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“Amazing communication. Tish was a pleasure to work with! She’s very quick to respond and makes you feel welcome. The entire loan process was not high stressed at all. If you want that hometown feeling go with America’s Credit Union and ask for Tish Reyes. We can’t thank you enough.”