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“Kudos to the ladies at the Nixa location! They are pleasant, nice and always great me by name with a smile. Customer service here is top priority. It is a very busy location yet they take the time to interact with every member. I’ve been a Telecom member 40+ years and happy to recommend being a member to anyone that asks.”
“I love Foundation Credit Union! I got my truck loan with them. Erika Bateman is the BEST! Very knowledgeable! And the pens are the bomb! 10 out of 10 I recommend”
“Erika has been extremely helpful with getting a new auto loan! We have been banking with them for a few years now & the quality of service at both locations is amazing. Would recommend them to anyone!”
“Went to get a truck loan from Amanda golden at the republic road branch in Springfield quick easy maybe took all of about 30 minutes to get a check in hand for the dealership. Definitely recommend her to anyone in the market for a loan. I've had five total loans from telcomm three of them have been from her and i will only go to her in the future for my loan needs.”
“The branch on Battlefield is a great bank. Very different than the branch on Sunshine where they often hang up on the caller instead of answering the phone. Thought it was an accident at first, but it’s happened way too many times to be an accident/coincidence. If they do pick up-they’re very rude.
The Battlefield branch is the opposite-by phone or in person I’ve always been treated kindly & with respect.”
“After the hail storm totaled Mrs. HB's car, we worked with Metro Credit Union for a loan on the replacement.
Liz was great to work with and made the process extremely easy.
I have been a member for several years and with service like I received on this situation, I will be for a long time.”
“The Ozark Branch is AWESOME! The atmosphere is so cheery and calming. Great laughs interactions with the staff especially Debbie who helped us pay off our car (yay) and Liz. Way to go Ozark Branch!”
“Shelly is amazing! I was having an issue with adding a pin to my replacement cards and she helped me! She is super nice and friendly and very knowledgeable! I feel she deserves a big fat raise!”
“My husband and I have been with Telcom Credit Union for 30 years. We worked with Jack Savage at the Sunshine branch this time and he was knowledgeable, friendly and had us in and out in a timely manner. Definitely recommend Jack and the rest of the Telcom staff.”
“While every person I have interacted with has been excellent-in the hospital and at the Sunshine branch- I just wanted to give an extra glowing thank you review for the wonderful ladies at the Sunshine branch. I have been with them for seven years-ish and they have always provided the most polite, respectful service. I can give no better recommendation to go to this bank for an account. They do the two golden rules of remaining professional and kind even when a stressful situation occurs, and taking time to get to the correct solution deserves the highest praise. Thank you very much.”
“Love this place! I was struggling with car issues and VOLT gave me a loan to help fix it and then it quit shortly after and I was able to get auto loan through them. The whole process was painless and the staff is super friendly!”
“This is a great Credit Union always fast and friendly. Jake is always so kind and helpful when I come in.
P.S. sorry for the marbles in the coin machine”
“So far as being a new member for 4 months this bank is really good. Staff is friendly always feel welcomed. The only small problem I have is there PC online banking sometimes doesn’t work correctly. When I go to log in on my PC version online banking sometimes it crashes with error messages saying you have been disconnected and error shield message. I say the only thing needs to improve is there internet banking on the web browser. They app works great but I like to see my statements on the app as well if that’s possible. But overall a really good Credit Union.”
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“Garrett very helpful 5 stars great employee service ty... helped me very patient with me as im slow 2 understand things. I lost my wallet stuff why visiting and he help me contact me bank.”